William Hill Casino review - test & rating 2021

150% up to € 150
  • Listed casino
  • EU licence
  • American language offer
150% up to € 150
  • Gibraltar license
  • Fastest payout via Neteller - a few hours
  • Standard verification
  • 24/7 support
  • Free deposits and withdrawals
  • VIP program

How we test providers

Registration We will register with the provider & give you step-by-step instructions!
bonus We activate the bonus & show all conditions!
Customer service We test the customer service with different inquiries & inform you of the service times!
Payments We make real deposits and withdrawals & go through account verification!
our rating system
  • Over 70 jackpot slots
  • Free support hotline
  • Live casino with a comprehensive range
  • No 24/7 live support
  • Only hidden VIP program
  • No free spins

General information & registration

Important note: restrictions for players from Germany
Due to the recently passed State Treaty on Gaming and the associated legalization of online gaming in Germany, many providers are currently adapting their casino offering to the now applicable legislation - including William Hill Casino. The following changes will therefore apply immediately until the final license distribution: William Hill's casino offering has been completely discontinued. All of this only affects players from Germany. The sports betting offer is not affected. Status: 15.10.2020 | This information is constantly updated.

The name William Hill is one of the absolute big players in the international gambling scene. The British company can look back on a history dating back to 1934. Started in the bookmaking trade, sports betting is still a very important source of income for the holding today. In addition, the provider has also developed into a real size as an online casino in the last few years. why? I tested that for you. You can find out the result in this article about my William Hill Casino experiences. What range of games can you expect?? How does the customer support work? Which deposit and withdrawal methods are offered? I asked all of these questions and many more for you in the William Hill Casino Test.


Registration at William Hill Casino takes place online, directly on the provider's website. The process is very easy and takes less than 2 minutes. All you have to do is click on the “Play along” button and the registration form will open. There you enter your personal data and submit the information by clicking on "Agree and register". complete. You don't have to confirm an email or send any documents. Instead, you will immediately receive a player account and your personal access.

Step-by-step: Registration is as easy as that


How does the registration work??

The registration or. registration in the online casino is not difficult. To be on the safe side, we have put together a small step-by-step guide for you.

  1. Go to the William Hill Casino website.
  2. Then you can click on the “Register” button.
  3. Fill out the registration form with your personal data truthfully and confirm the data including the general terms and conditions.
  4. You will then be directed to the cashier immediately and can make your first deposit.

Registration can be done at any time while on the go via the William Casino app.

How is the registration form designed and how much information has to be entered?

William Hill Casino uses a standard registration form.  You do not have to reveal any “special data” about yourself. The following information is requested.

  • country
  • salutation
  • First name
  • last name
  • birth date
  • House number
  • Street
  • Postal code
  • 2x email address
  • mobile number
  • language
  • Time zone
  • Username - freely selectable
  • Password - freely selectable
  • Password repetition

According to our William Casino experience, the registration process should be completed within a few minutes.

Registration at William Hill Casino is free?

Yes. There are no costs or fees associated with registering in the online casino. Of course, the registration is not bound to future obligations.

The William Hill Casino registration does not work, which helps?

Do you have problems with your registration?? Then don't be afraid to contact customer service. Support is available daily between 9 a.m. and 1 a.m. Contact can be made free of charge by any means. The British casino operator works with a free, American 0800 service hotline. Written inquiries can be made via live chat or email.

Can I register twice (because of the bonus)?

No, because with a double registration, the William Hill Casino immediately deletes the player account. Any pending payouts can be refused.

Can I register if I am under 18??

No, because in principle only players over the age of 18 are allowed to take part in a game of chance. Have completed the year of their life.

Game offer

  • Comprehensive offer
  • Progressive jackpots
  • Casino classics represented
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An excellent selection awaits you at William Hill Casino best casino games. Total stand around 500 games in the slots, roulette, card games, live casino, jackpots and promotions categories to disposal. Most of the games are from the British Software market leader Playtech posed. For you this means that you can enjoy unique graphics and sounds here.

William Hill Casino review - test & rating 2021


In my William Hill Casino experience, the portfolio is clearly led by the slots. Around 270 slot machine games are available in this category. The offer ranges from the classic one-armed bandits in the retro style of the 50s to the latest multi-line video slots. Of course, the Marvel Games, to which the William Hill Casino even grants their own category, deserve special mention. The brand new Macau range from Playtech should of course not be missing either. The Playtech classics are among the most popular slot games at William Hill Casino: 

  • The Dark Night (RTP value 95.96%)
  • Ages of God (RTP value 95.02%)
  • Age of Egypt (RTP 97.05%)
  • Dirty Dancing (RTP 94.49%)
  • Piggies and the Wolf (RTP 92.01%)

You can quickly find out the payout percentages of the individual games by clicking on the information symbol at the bottom right in the picture of the games within the games list.

William Hill Casino review - test & rating 2021

If you want to make really big profits, you should challenge your luck at the progressive jackpots. The online casino receives an extra plus point in the test. Customers can choose from over 70 games with increasing chances of winning, including well-known games such as Land of Gold, Age of Gods, Beach Life and Wild Viking.

Some casino classics are also represented at William Hill Casino. Roulette is available in over 15 different versions. Blackjack is in no way inferior to this. Other well-known table and card games include Baccarat, Sic Bo, Pai Gow, Red Dog, Tequila Poker, Carribean Stud or Stravaganza. The fans of the video poker machines will not miss any of their favorite games, regardless of whether they have a soft spot for the All American, Jacks or Better, Deuces Wild or Aces and Faces. The casino offer is rounded off by scratch cards, William Hill Bingo and simple arcade games such as Keno, Derby Day, Penalty Shootout, Knockout or the Megaball.

William Hill Casino review - test & rating 2021

Live casino

There are plenty of them at William Hill Live Casino Live casino tables to disposal. the Choice is mind-boggling. The offer includes 26 different roulette variants and 55 blackjack tables. There are also 6 Live game shows like wheel of fortune, soccer studio and monopoly as well Baccarat, Sic Bo and Poker (also via William Hill Poker App possible) in varied designs. The software comes from Evolution Gaming and NetEnt. The table limits are very different. Stakes are from 0.10 euros to 2.000 euros per lap possible.


  • Above average bonus amount
  • Various games can unlock the bonus
  • Maximum 2.€ 000 profit payable
  • Only 7 days

A look at the William Hill Casino website quickly reveals that there are only a few bonus offers here. You can find one under promotions 100% match bonus up to a maximum of 300 euros for new customers and that's often all. This William Hill Casino Bonus is available once per player and only applies to the first deposit. The minimum deposit is 10 euros. The maximum profit that can be paid out is 2.000 euros. However, the following wagering requirements apply: In order for the bonus to be paid out, it must be used at least 40 times in the casino. That is, if you deposit 100 euros, for example, and thus 100 euros Casino bonus you must first 4.Use 000 euros in the casino so that the remaining winnings can be paid out and you only have 7 days for this.

William Hill Casino review - test & rating 2021

When free spins is the different value of the games to be observed. The following credit rates are used at William Hill Casino.

  • 100%: Scratch cards, slot machines (all versions) (except Football Rules, Wild Gambler and Wild Gambler 2: Arctic Adventure, these games contribute 25% to the fulfillment of the wagering requirements)
  • 25%: Pai Gow (all variants), Red Dog, Let It Ride, Casino Holdem (all variants)
  • 20%: Baccarat (all variants), Blackjack (all variants except Blackjack Switch & amp
  • Pontoon), Stravaganza, Craps (all variants), Sic Bo (all variants), multi-rotation video slots
  • 5%: Video Poker (all variants), Blackjack Switch, Pontoon (all variants)

There is a special rule with roulette. With the classic boiler, the allocation factor depends on the risk of gambling, as the following table shows:

All roulette games

Table coverage in%:

Contribution in%

Use with a low table cover:



Use with middle table cover:



Use with high table cover:



bonusFree spins
offer100% up to € 300 -
sales40x bonus-
time limit7 days -
Max. profit2.000 euros -
Min. Deposit10 €-
Variation in salesSlots & Scratch cards 100%, rest 0-50%-
Max. mission--

Seriousness & security

  • Stock market orientation as a sign of seriousness
  • License from Gibraltar
  • 128bit connection
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The William Hill Casino belongs to the legendary bookmaker William Hill from Great Britain and thus you do not have to worry about the seriousness of the provider. the Gambling stocks of William Hill Holding have been traded on the London Stock Exchange for many years. The group of companies entered the online business on a massive scale at the turn of the millennium and is now present in all areas of gaming. The provider has not only relied on its own label for a long time. The successful Eurogrand Casino, for example, is also run by the William Hill Group. The software manufacturer Playtech now also operates as a 100% subsidiary of the holding company. Another quality mark is the group's top-class sponsorship. William Hill has been the official partner of the English Football Association for many years.

In addition, the following applies: The well-known provider for Online gambling operates its offer with a License from Gibraltar. The casino thus meets the high European security and quality standards. Compliance with the provisions is checked regularly. Even with small deviations, the license would be withdrawn, but this case is almost unthinkable at William Hill Casino.

For security purposes, the online casino uses an encrypted 128-bit connection with which your data is transmitted. You can exclude yourself from gambling at any time and you can also set your deposit limits yourself at any time. You can also set the deposit limits when creating the account. Daily, weekly and monthly limits are available here. 

William Hill Casino review - test & rating 2021

Tip: A list about All online casinos you can find it with us too!

Service & Support

  • American support
  • Completely toll-free 0800 number
  • Extensive FAQ menu
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The William Hill Casino customer support is available daily between 9 a.m. and 1 a.m. Of course, the employees of the service team speak German. Expertise and friendliness were in my William Hill Online casino test given at any time. The establishment of contact is completely free of charge for players from The USAand Austria. In both countries is the William Hill Casino with a free 0800 hotline number present. If you prefer to send your inquiries in writing, you can also use the live chat or normal e-mail support.

William Hill Casino review - test & rating 2021

I don't want to forget that the William Hill Casino also has one very extensive FAQ menu has to offer. The online help database works with a very simple search function. Simply enter your question or a few keywords and then all relevant questions including answers will be displayed. In my experience, it will hardly be necessary to contact the service team in practice. The users put together the information they wanted themselves in no time at all.

William Hill Casino review - test & rating 2021

DetailsResponse timeAvailablequality
Live chat"Start chat" button under Help and Customer Service / Contact30 seconds9 a.m. to 1 a.m5/5
e-mailcontact form
support.de @ willhill.com
casino.de @ willhill.com
Within 24 hours24/75/5
Hotline0800 phone number for different categories immediately9 a.m. to 1 a.m5/5

Deposits & withdrawals

  • Comprehensive payment methods
  • No fees
  • Fast payouts
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Comprehensive selection of payment methods

That William Hill Casino is with one comprehensive transfer offer at the beginning. The game provider tries to reach all customers worldwide, regardless of which continent they are at home. In the area of ​​e-wallets, the customer Skrill or Neteller offered.

Who makes his bank deposits Real time would like to know on the player account is also spoiled for choice. William Hill Casino supports Sofortüberweisung, GiroPay, Instadebit as Trustly. Casino players from Austria are also allowed to use EPS. For smaller deposits, the two prepaid methods from Ukash and the Paysafecard very suitable. Deposits are also possible with credit cards from Visa, MasterCard and Diners Club possible, including all debit versions and the virtual Entropay Card.

William Hill Casino review - test & rating 2021

Limits, withdrawal times and fees

The William Hill Casino itself charges for processing incoming and outgoing Withdrawals no fees. However, the payment service provider used may incur costs. The minimum deposit is 10 euros, the maximum amount that can be deposited is 99.000 euros. However, note the individual limits per provider and account. Payouts are fortunately possible in any amount. There is no limit. However, the limits of the payment providers also apply.

The legitimation / KYC procedure

As soon as you add a new payment method, you have to get one Identity verification undergo. This is part of Responsible Gambling and is required by the Gambling Commission. In addition, for security reasons, in some cases you will be asked to submit a Legitimation of payment perform. This procedure is for your own protection, so that the money really ends up with you and not with third parties.

You have to submit the following documents for these processes:
  • Copy of the front and back of the credit card or debit card used
  • Copy of an ID (e.B. Passport, identity card or driver's license) or. the birth certificate
  • Copy of valid bank statements
  • Possibly. up-to-date billing documents, such as a water or electricity bill
  • Possibly. current

The following applies: Photographed documents are preferred, scans as .JPEG saved are also accepted. Works the fastest sending the documents via live chat. The documents can be checked there in a matter of seconds. However, if you send the documents by email, the process can take up to 24 hours.

My experience with making deposits and withdrawals

In order to really put the processes in the William Hill Casino through its paces when making deposits and withdrawals, I tried to make a deposit and withdrawal via credit card, Paysafecard and Skrill. After registering, I immediately started the verification process for my data so that the payment was not unnecessarily delayed. Since my deposit via credit card did not work (I cannot rule out that it has something to do with my bank), I decided on the Paysafecard as the first method of choice. With just a few clicks, I was able to deposit 20 euros with my Paysafecard. 

I then used half of the amount directly to use the buy-in bonus. It worked very easily with just a few clicks and my money was already in the game. Renouncing the Casino welcome bonus is just as easy as inserting and is offered with a button below "Play". So that the next one or. Payout can be tested, I've used this. As always with Paysafecard, I had to initiate my request for a payout via bank transfer. I did that and have been waiting for the payout ever since. However, the usual bank processing time has not yet passed. As soon as the money has landed in my account, I will inform you here and test the further deposits and withdrawals. 

William Hill Casino review - test & rating 2021

VIP & loyalty program

  • Targeted promotions
  • Information via email, SMS or phone
  • No VIP program

A VIP or. At first glance, there is no loyalty program in this casino. However, customer service confirmed that there was one. A so-called VIP manager decides who becomes a VIP. This then reports directly to players. The decision is dependent on the sum of the deposits made, the gaming behavior and a few other factors. According to customer service, you will only learn the advantages from the VIP manager.

Minimum bet & limits

  • Individual design of the limits
  • No limit tables
  • Bet choice only through the choice of the paylines

The online casino shows up in the individual Design of limits and stake amounts "Very British". The recreational players with narrow wallets are just as welcome as the high rollers, who can easily gamble away several thousand euros within an hour.

The minimum bet on the slot machines is depending on the choice of paylines. In my experience, on some slots you are already in the game for as little as one cent. Usually it starts at five or ten cents per spin. Depending on the machine, a maximum of three-digit amounts can be played with one click.

In the area of ​​table and card games, the William Hill Casino works with different table limits for almost every game. the High rollers have their own no-limit tables, which can be "worked" on in the high five-digit range. As a rule, a minimum of one euro must be invested in roulette or blackjack.

Optics & design

  • Inviting design
  • Clearly structured and user-friendly
  • Good American translation
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The William Hill Casino opts for a bright layout. The main colors are white and blue. While other virtual arcades are a bit mystical and dark, the design of the website at William Hill contributes to one inviting, open atmosphere at. The layout is loosened up by the colored game overlay. Certainly the look and the design are a rather subjective value in the casino assessment, but I think the British have hit the nerve of the players at this point. Overall, the site is very user-friendly. Even beginners can quickly find their way around here. That The menu is clearly structured and the casino can be operated intuitively. It is particularly gratifying that you can quickly find almost all information here. The casino relies on transparency and answers numerous questions in detail on the website and in a professional American translation.

William Hill Casino review - test & rating 2021

Mobile app

  • Easy handling
  • Easy navigation
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Not all but You can play a lot of games at any time on the go via smartphone and tablet. Of the Slot machine manufacturers Playtech has made significant strides in mobile gaming over the past few months. Numerous, older classics were programmed in the new HTML 5 version. The new games are already optimized for mobile play. The William Hill Casino app is extremely easy to use. Even on smaller screens, navigation is absolutely problem-free.

Technically, the online casino is starting with several variants. The basis is the optimized website, which enables you to play directly after selecting your browser. the best Online casino apps you can use it with all common end systems. There are also other classic, native Apps to download for iOS and Android devices. IPhone and iPad users get their version from the App Store. If you own an Android smartphone, you start the download manually and must allow the upload from an unknown source. For this you have to download the apk file. So that your smartphone does not resist, you have to click on "Settings", then under "System" select the item "Security" and then again under "Apps" the function "Unbek. Check sources ". Then nothing stands in your way.

William Hill Casino review - test & rating 2021

More offers

  • iPoker network
  • Sports betting offer
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The online casino is only one side of the coin at William Hill. The gambling provider is Well positioned in all sections of online gaming. The attractive poker arena, for example, is connected to Playtech's iPoker network. The gamer freaks will find opponents in the most varied of performance and financial classes here at any time of the day or night.

William Hill Casino review - test & rating 2021

Since 2016 is also also the sports betting offer from William Hill available again for American customers. The bookmaking business was temporarily suspended after the introduction of the local betting tax. William Hill is at the start with over 30 sports, where the king football is of the greatest importance.

By the way, you can find more here Online casinos with sports betting.

Overall rating

The William Hill Casino deserves a very good rating in the test. The British game provider can convince in all categories. There is not a single point of criticism that appears seriously negative. The range of games from Playtech deserves top marks, with over 70 progressive jackpots in particular deserving of mention. The live casino convinces with an attractive ambience. In the side areas, on the other hand, it shows that the William Hill Casino is an experienced gaming provider at the highest level. I am thinking primarily of the completely free, American customer support and the huge transfer portfolio. The William Hill Casino Bonus also deserves a good rating, although in summary it does not quite come close to the top offers on the scene. The casino is suitable for both beginners and high rollers, so you will have fun here regardless of your player status.

What do you think of William Hill Casino?