General information & registration
While The USAis still waiting for the new gambling contract, the first fruits of the new regulations can already be seen in Switzerland. Some new ones Swiss online casinos have already been launched or are expected to be available on the market in the coming months. One of the new faces is StarVegas. Behind StarVegas is the Casino Interlaken, a well-known casino in Switzerland, which is why expectations are of course high. Whether these expectations of StarVegas are justified? I have tested it for you and present my results in the following StarVegas experience report.
- Novomatic classics available
- Three exclusive Novomatic slots
- Only slots from Novomatic are represented
- No live casino
- Hardly any other casino games as alternatives
I would like to start my StarVegas review with a brief overview of the casino offer, and to be more precise of the Slots and the StarVegas Live Casino. The last-mentioned experiences in particular will be rather poor and can be communicated quickly.
I can address my absolute highlight at StarVegas in the first part, namely the original Novomatic slots. StarVegas is one of the few licensed casinos from Novomatic, which is why you only use the slot classics from Novomatic can play. Well-known providers in Europe, such as Net Entertainment or Play’n GO are not represented. Overall, the selection at StarVegas is limited to almost 75 slots from Novomatic. From the selection I was able to make out the following five slot machines, which are among the most popular at StarVegas:
- Book of Ra Deluxe - RTP 95.10%
- Heart of Egypt - RTP 95.10%
- Sizzling Hot - RTP 95.66%
- Super Cherry 2000 - RTP 96.50%
- Spirits of the Valkyrie - RTP 96.02%
In order to upgrade the limited casino offer a little, there are a few in addition to the normal Novomativ slots exclusive slot machines, in Switzerland exclusively at StarVegas can play. These exclusive slots are Book of Ra Deluxe 10, Lucky Spin Jackpots, Rumble Rumble, Rising Treasure and Action Joker.
Also stand three jackpot slots ready for you. But that's not really impressive.
The further selection of other casino games is also extremely limited. With roulette S and the Royal Crown Blackjack there are only two alternatives available. In my experience, this is far too little and not enough.
Completely You have to do without one at StarVegas Live casino. Casino Interlaken has not yet set up a digital connection to StarVegas, which is why you currently have no chance of playing games with live dealers. When asked if and when this would be adjusted, customer service was unfortunately unable to provide precise information. Also anything but ideal.
- Solid new customer bonus for Switzerland
- Pleasant bonus and wagering requirements
- No maximum profit given
- Wagering requirements can only be met through slots
My experiences with the StarVegas bonus are a little better. The new provider promises one to all new customers Casino new customer bonus of up to CHF 300. First of all, a complete registration is necessary, including verification of your data with uploading of all necessary documents.
Then is a 100 percent deposit bonus available for a maximum of CHF 300. You can use all means of payment, with a minimum deposit of CHF 10. You don't need a bonus code, your deposit is automatically doubled by up to CHF 300. If you do not want to use the StarVegas bonus, you have to contact customer service.
With the StarVegas Bonus they are as well Bonus and wagering requirements to be observed. These provide that you have your Bonus at least 30 times must implement before a possible withdrawal request. Only Slots contribute to the wagering requirements, all other game options are not an alternative. This also applies to the progressive jackpot slots at StarVegas. When it comes to sales of your new customer bonus, keep an eye on the time, because the maximum sales value of 3.CHF 000 must be reached within 30 days. The bonus and wagering requirements come into effect upon receipt of the bonus.
|offer||100% up to CHF 300|
|time limit||30 days to expiration|
|Min. Deposit||10 CHF|
|Variation in sales||Slots 100%, rest 0%|
Seriousness & security
- License from the Swiss Federal Gaming Board (ESBK)
- Limitation as soon as the account is opened
- SSL encryption for data transmission
- Too new to make a long-term forecast based on customer reports
Without a doubt, you can assume that StarVegas is run in a highly professional manner and can therefore be counted among the most reputable online casinos in Switzerland. As already mentioned, the Interlaken Casino is behind the project. That Casino Interlaken is one of those casinos in Switzerland that will launch a License from the Swiss Federal Gaming Board (ESBK) issued. Accordingly, the casino operator subsequently launched its online casino on the market in March 2020.
Currently there is hardly a license that can promise you more security than the ESBK license. Thanks to the new gaming contract in Switzerland, all aspects of player protection must be complied with, which starts with the limit setting at registration. All transactions are also secured by SSL encryption, which also meets the highest standards and is used, for example, by various banks for online banking.
This is also confirmed by a quick look at the popular online forums. Still are no negative customer reports recognizable to the security concept or other problems of StarVegas. For a valid sample, however, you should wait for the coming months, even if I do not assume that serious problems will arise.
Service & Support
- Contact option by email or phone
- Help in German, English, French or Italian
- FAQ available
- No live chat currently available
A serious impression is also created thanks to the competent customer service. You can only do this by email or by phone between 8 a.m. and 10 p.m reach, that's what he stands up for German, English, French and Italian to disposal. During my StarVegas test phase, I tested both variants extensively and found both contact options to be good. I usually didn't have to wait longer than three to five minutes on the phone, and I got an answer to all my emails within a few hours and well below the allotted time of 24 hours. For smaller questions, I would also do that FAQ from StarVegas, as you will already get a lot of specific answers to simple questions here.
Nevertheless, I have to point out the lack of live chat. However, according to customer service, this will be added to the website in the near future.
|Contact details||Response time||Available||quality|
|support @ starvegas.ch.||2-12 hours||8 a.m. to 10 p.m||4/5|
|Hotline||+41338260311||<60 Sekunden||8 a.m. to 10 p.m||5/5|
Deposits & withdrawals
- No further verification procedure necessary
- No additional fees per transaction
- Little choice of payment methods
- No e-wallets available
- Comparatively low payment limits
StarVegas has made the question of deposit and withdrawal means simple and simple. You can only choose three deposit methods:
Although the minimum deposit amounts differ, you can only get a maximum of 1.Deposit CHF 000. According to the new gambling contract, this is required by law. In contrast, the maximum payout is different. This must be at least CHF 10, but it also varies depending on the type of payment. A payment is available to your Swiss bank account or by credit card. In my StarVegas experience, payments are neither withheld nor dropped Fees per transaction at.
Thanks to the new regulations of the Federal Casino Commission, you don't have to go through a long verification process. Since you have to completely verify your account and your personal data in advance of the first deposit, you will have to make another one KYC procedure away before a possible payout.
VIP & loyalty program
- Exclusive bonus offers such as Sunday Classics or a happy hour
- Not a classic reward program
- High and active commitment is not rewarded
At StarVegas, however, you have to forego an important feature of a good and established online casino, namely a VIP or loyalty program. StarVegas currently only offers a new customer bonus as well a few other StarVegas bonus offers at. This includes, for example, an exclusive Casino cashback bonus on Sunday or a happy hour, where you have a different level Reload bonus gets offered.
However, do not expect any major financial leaps here. The financial limits of the other bonus offers were set very tightly by Casino Interlaken. The StarVegas bonus for new customers is by far the most valuable bonus offer of the online casino.
Minimum bet & limits
- Uniform betting limits from Novomatic
- Well suited for beginners to the scene
- No information about stakes or RTP values
- Not suitable for high rollers
As you can probably imagine after seeing the new customer offer from StarVegas, this new online casino is a project that is designed for the masses. Accordingly, all minimum stakes and limits are intended for beginners in the scene and mid rollers.
Unfortunately, the stakes on the slots are not noted on the website, but they are Novomatic slots Provided across the board with the same betting and profit opportunities. Your bets already start at some games CHF 0.10 and can at some high profile slots at 250 CHF end up. My tip: Test the slots on the Novomatic website in play money mode and gain your first experience without great financial risk. When you have gained your first experience, you can also place higher bets with a high degree of certainty in all game situations.
High rollers, on the other hand, have to look around for possible alternatives in Switzerland. StarVegas can by no means live up to their demands.
tip: A list about All online casinos you can find it with us too!
Optics & design
- Extremely clear design
- Fast navigation thanks to a high level of clarity
- Website available in German, English, French and Italian
If you have taken a quick look around the StarVegas website, you will hardly see any big differences between an established online casino and the new offer from Casino Interlaken. Visually, you are already moving at an extremely high level and during the creation of my StarVegas experience report, I felt safe around the world.
The design and layout of the website allows you to fast navigation and quick changes between the individual games as well as one clear presentation your customer account. All the important aspects of a good website are met, so I couldn't write down any points of criticism.
At this point I would like to positively highlight the detailed footnotes from StarVegas. In the lower third of the website you are not only offered all the links for the company's partners or contact points for preventing gambling addiction, they are also there all important information about the range of games compactly summarized. As newbies, you will find your way around the website straight away. In addition to German, the website is also available in English, French and Italian. The translations in all languages are free of errors.
- Modified website for all devices
- No additional fees for mobile use
- All slots and other games available on the go
- No native app for iOS planned
Of course, a mobile version of StarVegas is also available on your smartphone or tablet. Since Casino Interlaken had to act very quickly after the license was granted, they decided on the simplest variant of the mobile website, namely one modified version in HTML5 format. With this modified website you have all the regular features of StarVegas as well as the entire range of slots and other games on your mobile devices.
During my StarVegas test phase I could not find any defects. The mobile website is fluid, no major delays are to be expected thanks to the great software from Novomatic and deposits and withdrawals can be made in no time at all. Alternatively, you can also use the StarVegas mobile offer as a APK file on your Android device download. Personally, I couldn't see any differences to the mobile website in terms of presentation or performance.
A native Online casino app for iOS has not yet been developed. Unfortunately, the customer service could not give me any information about whether an application for iOS is planned in the future.
- No further offers
Since StarVegas is one of the newest projects in Switzerland, there are currently no further offers available. For licensing reasons, I do not believe that StarVegas will change its portfolio in the foreseeable future Sports betting or a lottery will expand.