General information & registration
From the forge of Nectan that comes from 2018 founded Slotster Casino, which as the name suggests, specialized in slot machines Has. First of all, it should be said that Slotster, in addition to a few other nations, is only used by players from Germany, i.e. special not from Austria or Switzerland can be used. In this article I want to mean Slotster experiences share with you guys that of one wide range of slots with hidden bingo report, but also that Absence of all other casino games regret. What can you expect from Slotster?
The registration turns out to be quite right in my Slotster experience simple and takes a maximum of five minutes to complete, for experienced gamers only two. You do not have to create a username, as is often required by online casinos. The overall registration was really great simple and intuitive.
- Good selection of slots
- No classic casino games
- No live casino
- No jackpot games
Slotster's casino offering has shrunk since it was founded in 2018 and the latest software reports were also published from this time. So i can in this Slotster test no classic casino games or those previously available Live casino tables find. Instead, Slotster focuses entirely on online slot machines, which unfortunately cannot be tested for play money as is usually the case. You can sort the games by provider, by popular, new and "hot" games as well as by instant wins; she is beautiful Filtering for lower and high slot volatility, So whether you prefer to win a little often or a lot seldom. You can also set favorites and quickly display them.
Slotster's portfolio consists of roughly 500 slot machines, those of 25 providers are provided, including "big players" such as NetEnt, Microgaming, Pragmatic and Yggdrasil. As in every Nektan casino you will also find some at Slotster (in this case almost 20) exclusive slot machines, not outside of nectan and with it only gamble here exclusively may. This offers you a unique selling point in an otherwise rather one-sided range of games. Popular games on Slotster include Starburst (RTP 96.1%), Zeus God of Thunder (96.1%), Asgard (96.5%), Dead or Alive II (96.8%) or Mega Pyramid (96.2%). The payout percentages are not specified by Slotster, but can sometimes be looked up in the game itself. Despite the specialization in casino machines, Slotster offers no jackpots at. While browsing through the slots, I happened to find a bingo client from Pragmatic that was not advertised any further. Otherwise Slotster has no other genres, so above all no roulette, blackjack or poker.
How nice it would have been if Slotster had at least that Live casino would have taken over from NetEnt? Unfortunately it exists no live offer at Slotster.
- Bonus percentages and free spins
- Additional free spins promotions
- Not all slots count towards the bonus in the same way
Opening offer with 200% and free spins
Whenever Slotster has his Casino deposit bonus advertises, the main features of the bonus conditions are also stated at the same time. It should be so. Of the Slotster bonus for new customers can be activated from an initial deposit of € 25 and is then 200% up to € 100. So you can take advantage of the full bonus with just € 50. Then come 25 free spins for the Asgard Pragmatic machine for 25 cents. This is a comparatively small, but still within the framework of the welcome bonus. The further bonus offer from Slotster is currently limited to two free game promotions. With "Spin-Tastic“There are up to 30 free spins at Wolf gold for deposits of € 40 or more, with "Spin & Win“You have to deposit at least € 20, wager at least € 20 at Jumanji and get 20 free spins on top.
Strong restrictions due to bonus conditions
If you want to convert the bonus balance into real money, you have to do a lot with Slotster and, above all, pay attention to it. There is a clear separation between real money and bonus accounts, with winnings from the free spins going directly to the bonus account. To clear the bonus money, you have to Put the bonus plus the real money deposit into the game 40 times, whereby most slots bring 100% turnover, "premium slot machines" only 75%. You will be informed immediately if a machine cannot be filled with bonus money. the 28 days deadline until the bonus balance expires is pleasant, but you should be in the Slotster bonus the regulation note that always used real money first will. Since withdrawals destroy the bonus, it ultimately means that you lose all your deposited money first must before you can even get the bonus money for the rollover. In addition, the maximum profit from the bonus is limited to four times the initial bonus amount.
A special rule also applies to Nektan casinos: you can only apply for a bonus at three casinos in the group at the same time within 30 days.
|offer||200% up to € 100||25th|
|sales||40 times the sum of the deposit & bonus||Implement 40x|
|time limit||28 days to expiration||28 days to free spins|
|Max. profit||4 times the bonus amount||-|
|Min. Deposit||25 €||25 €|
|Variation in sales||Slots 100%, Premium Slots 75%, Some slots are not allowed, Table games 0%||100% at Asgard|
|Max. mission||-||€ 0.25|
Seriousness & security
- Belongs to Nektan Ltd. group
- Deposit limits, time outs and self-exclusion
- UK & Gibraltar license
There are no doubts about the seriousness of Slotster. The Gibraltar operator Nektan is a well-known brand in the online casino world and operates numerous other casinos. Slotster has in addition to the License from Gibraltar also one UK Gambling Commission license, the for highest requirements for security and player protection stands. All actions are SSL encrypted and you will find detailed information on Privacy and fair play including regular, if not currently up-to-date, reports from the various auditors (including the independent NMI) on the random number generator and the (overall good) payout percentages. This is what Slotster does serious and you can deposit money here with a clear conscience. As always, however, note the terms and conditions, especially for the cases mentioned there, in which Slotster can close your account or block your credit. We really like that you are already in the process of registering Measures against addictive behavior can meet. Here Slotster offers you Deposit limits, time outs and self-exclusion and you can use your user account to access the "Reality check"Activate. Then you will receive a pop-up at selected time intervals with the message how long you have been playing.
Service & Support
- Support via live chat, email & hotline
- No real 24/7 support
- Hotline fees may apply
Even if Slotster is a total misses personal customer loyalty and the offer has little charisma, the customer support meets general expectations. The direct way via phone is always the best for building a mutual bond. Here you can Call the UK between 9am and 1am, but are unlikely to reach a American employee. The is at the same service hours Live chat available, which is equipped with an automatic translation for inquiries into German.
Should you need support at night, you will at least meet a chatbot who can answer some things, but basically mean anything for detailed questions Slotster experiences after little is of use. Of course you can also get a slotster e-mail write, which will then only be answered after 24 hours at the latest. Here the provider explicitly points out that you can only use the address registered in the account and otherwise no help can be given.
|Contact details||Response time||Availability||quality|
|Live chat||Button at the bottom right||Within seconds||24/7, but human support only between 9 a.m. and 1 a.m||4/5|
|slotster.support @ nektanmail.com||Up to 24 hours||24/7||4/5|
|Hotline||+44 203 968 0716||Immediately||Between 9 a.m. and 1 a.m||5/5|
Deposits & withdrawals
- The casino itself does not charge a fee
- Popular payment methods are available
- Payout cumbersome
Deposits from € 10 and completely secure
The deposits at Slotster are total uncomplicated and are carried out according to the latest security standards. It will no fee collected and the money should in general immediately appear on your casino account. Slotster also explains the process for each payment partner individually and in detail. These are your options for making deposits between 10 and 10.000 €:
- Skrill, Skrill 1-tap
- Instant banking
So here you are not given too many options, but the most important ones are included.
Payouts only on email request?
Slotster has changed its payout policy and only gave us the option by at the time of testing free bank transfer to be paid out. The automatic request via your user interface has been discontinued, instead a e-mail (with the registered address) to be sent to customer service. It must contain the following information:
- Bank name
- Account name
- account number
- IBAN and BIC
- Payout Amount
the The minimum payout is € 20 and you can per day a maximum of 2000 €, per month up to 10.Cash out € 000. Both are fine and Slotster grants higher limits on request. The processing time of the once-a-day possible payouts is prolonged by the fact that three days have to pass after each request in which you can still cancel. Only then do you devote yourself to your assignment and it takes a maximum of three more days to complete it. Then it depends on your bank how quickly they provide the money for you. Contrary to this advice, my actual experience has shown that other means can also be used to pay off. Very confusing.
Slotster is committed to ensuring that you are actually yourself and that the funds are flowing to the right places. For this you have to legitimize before the first payout. When registering, you give your address and age, which Slotster can then have verified. At the latest for the payout you then have to Scan the following documents and upload it via the profile area of the user account:
- ID card, passport or driver's license to confirm your identity
- Ancillary costs invoice or account statement to prove the address
- To legitimize payments, depending on the method used, the credit card on both sides, a screenshot of the account with e-wallets or an account statement with the last payment transaction
The verification can then three days and Slotster will request additional evidence by email if necessary. The whole procedure is absolute standard for online casinos and guarantees secure payments and prevents money laundering.
My experience with depositing and withdrawing
In order to be able to assess more precisely how well Slotster handles the payments, I wanted in mine Online casino test also three deposits and withdrawals make. By the most popular means: Credit card, Skrill and Paysafecard.
I made my first deposit with Skrill. That was quite simple, as there is the "Deposit" button right above in the bar. I then selected Skrill in the pop-up window and could click which bonus I would like to have. Then I deposited 30 euros by being redirected to Skrill and logged in there. The money was immediately ready to play in my account. In order to be able to withdraw in the first place, I had to play once, my spin on Starburst went wrong and I only had 29.90 euros.
After the KYC (Account Holder Verification - Know Your Customer) process is complete, I was free, contrary to the previous information, to withdraw the money back to Skrill. This function only seems to have been activated through the verification and the payment method. Unfortunately, a fee of EUR 2.50 was then charged. As a result, of my 29.90 euros, only 27.50 euros were sent back to Skrill. Supposedly, the process should take 2-3 working days, which is an unusually long time. In fact, the money found its way into my account.
VIP & loyalty program
- VIP program with levels
- Platinum VIPs receive various benefits
- Among other things: Cashback & an account manager
- No loyalty points to redeem
Slotster unfortunately has no loyalty points in the program or reward yourself for regular play via VIP levels. Of the Casino bonus is limited to the few actions already mentioned. However, should you be a valuable member of Slotster, i.e. convert a lot of money, then you can from Platinum VIP service benefit. This works by invitation only, so Slotster will check your game regularly and write to you if you could qualify as VIPs. To do this, you must urgently set your account to "contactable", i.e. tick the relevant box in the account. These are the ones mentioned to me in the live chat Platinum VIP Player Benefits:
- personal account manager via mobile phone and WhatsApp
- preferential treatment of inquiries
- increased deposit and withdrawal limits
- additional welcome bonus
- special VIP promotions and tailor-made bonuses
- weekly Cashback bonus on losses
- Invitations to sports and entertainment events
- other gifts and rewards including birthday surprises
tip: A list about All online casinos you can find it with us too!
Minimum bet & limits
- Play from just a few cents per spin
- No real high roller games
- Maximum 2.€ 000 payable in one day
The stakes at Slotster are given by the available limits in the external slots. Unfortunately, you cannot filter out any suitable games, you have to open a game first and then check whether the limits match. Most of the time you can already insert a cent or at least fractions of a euro and it can go up to € 100 per insert. Real high rollers reach their limits, especially since you cannot bet € 5000 on a number in roulette at Slotster, for example. Restrictions arise when implementing bonuses for users of e-wallets or the paysafecard. In this case you are only allowed to throw a maximum of 50 cents into a machine. In addition, the normal withdrawal limits apply to you, which are set at 10.000 € per month and 2.€ 000 per day.
Optics & design
- Many language settings
- Uniform nectan look
- "Intro Page" creates confusion
- Very simple design
Ordinary look, slow handling
Slotster is denied to users from Austria or Switzerland but accessible to Germans. The other supported countries are Great Britain, Canada, Finland, Ireland, Norway and New Zealand with the respective language version. Design and handling are hardly worth mentioning at Slotster. First of all, it should be said that you have the website first entered via an intro page, which looks livelier and more inviting, but which hardly serves a purpose. The bonuses and games mentioned here do not correspond to the current offer and every action leads to the actual slotster page. Despite the start in 2018, this has not yet arrived and presented on the modern Internet little exciting on a white background. The game filter is done via a simple blue menu on the left side, only the account area in the upper part looks pretty nice, even if not even the full username is displayed. Subpages are opened in a small window in the middle of the page and then have to be closed again with a cross. Not only does it look weak, it is also noticeably impractical. In addition, the main page scrolls up again and again when you close it. Another negative is that the Page responds comparatively poorly and clicks only react with a delay.
- Browser optimized for the smartphone
- No own app
Best casino apps you can find it in our guide as usual, but Slotster cannot quite join here. First of all, you do without an app from the store, so you don't have to (or can't) download and install anything. Instead, one describes oneself in the title as "Mobile casino" and interprets the entire offer for smartphone use as well. So I can find all features such as payments or customer support on the iPhone and acknowledge that the page is on the phone more exciting and coherent works. The menu navigation and the game selection have been slightly adapted, the mentioned pop-ups are now screen size and are better designed. The basic structure has remained the same, so it can still be operated with a bit of a delay. A few simple tricks could have been used to improve the handling, but overall I prefer the app to the website.
- Bingo is offered
- No sports betting or anything like that
The quite one-sided slot machine offer is carried through at Slotster no further content supports. The one Bingo app has already been mentioned and seems to have slipped into the offer rather unwanted, but all the more gratifying. Here, however, the action only takes place in the cent to small euro range.
At the end of this Slotster test I am faced with the task of evaluating an offer that practically exclusively from slot machines consists. This is nothing negative in itself, but then these machines should also be extraordinary and slotsters behind them should stand for something concrete. I don't recognize that, but I see a lot of good slots and most of all some exclusive content from Nektan. Of course, it is positive that you have everything here well licensed and secured receive, albeit the Optics and operation mediocre are. My Slotster experiences see here a safe casino that is certainly not forever, but to try out, especially for beginners and low levels Bankrolls quite suitable.