General information & registration
The ReloadBet Casino is one of the newcomers to the big world of online casinos, as the portal only went online in autumn 2018. The makers have made it their mission to bring a breath of fresh air to the market. That makes you curious. Find out in our free Online casino test, whether ReloadBet can fulfill its mission. But we can already reveal that the provider leaves a modern and promising impression on us. After all, we not only found a very successful selection of casino games from industry giants such as Net Entertainment or Microgaming, but also attractive bonus promotions.
ReloadBet can come up with a respectable selection of different games. Gamblers can go out alone over 300 slots Choose, for the most part, from top software providers Net entertainment (NetEnt) and Microgaming come. We also found titles from providers such as iSofbet, NextGen, Rabcat and Genesis in the extensive portfolio.
Regardless of whether a 3- or 5-reel slot machine is desired, ReloadBet will effortlessly satisfy the needs. In addition to classics such as Stardust, Gonzo's Quest, Big Bang, The Dark Knight, Guns'n Roses, Jimi Hendrix, Jurassic World and many more. are still waiting over 100 progressive jackpot slots with life-changing XXL prizes!
In the field of Online casino table games ReloadBet is also attractively set up with around 50 titles and promises plenty of variety. You can find your luck in blackjack, roulette, poker, baccarat or Craps try. There are also 12 video poker games and over 30 casual games (e.g.B. Super Bonus Bingo, Premier Racing, Germinator) to choose from.
All instant games can be played as a free demo version with play money.
If you are in the mood for a real casino feeling, we will do it for you attractive live casino from the market leader Evolution Gaming. At the time of the test, however, it was only possible to gamble at seven tables with real dealers and croupiers: 2 variants of blackjack, 3 types of poker (Caribbean, 3Card, Hold'em) as well as roulette and baccarat.
The ReloadBet Casino is of course also attracting new customers with a new customer bonus. This is a classic first deposit bonus, with which the operator 100 percent up to a maximum of 300 euros lets jump. Accordingly, 300 euros must be transferred with the first deposit in order to secure the highest possible bonus money of 300 euros. The is available Casino welcome bonus unfortunately only from a minimum amount of 20 euros.
After the deposit you have to bonus claim within 7 days. All you need to do is send an email to customer service or use the live chat. The bonus amount will then be credited and you can immediately start clearing it. But what are the sales conditions for the Reloadbet new customer bonus?
Wagering requirements for ReloadBet Bonus
Fair! The online casino requires that the sum of the bonus and deposit amount within the casino Implemented 25 times (Rollover). For example, who pays 100 euros and thus 100 euros bonus money must have stakes totaling 5.Make € 000 (€ 200 x 25). For the maximum bonus of 300 euros, the required turnover is 15.000 euros. You get 30 days for this. If the wagering requirements are not met, the bonus and the profits made from it are gone.
In order to successfully clear the bonus, you should primarily use slots. Because only with the slot machines - with a few exceptions (e.g.B. Zombies, Devil's Delight, Simsalabim, Jack Hammer 2 etc.) - your stakes for the wagering requirements are 100 percent valued. Microgaming slots are not counted at all, the same may apply.a. also for the live casino. The various poker, roulette or blackjack games only count to a lower percentage and should be neglected for the time being.
But as soon as you the ReloadBet Casino bonus there is still enough time to explore the other casino sections. Until then, we recommend the slots to you. Before doing this, be sure to take a look at the terms and conditions.
Seriousness & security
We have no concerns on this point! ReloadBet, which is operated by New World Times SA, does not have an EU license. To this end, both the company's online casino and sports betting section are licensed by the Curacao Gaming Authority. The official license of the Caribbean state certifies that everything is done right at ReloadBet and that a serious casino environment is offered.
Data protection is also very important to the operator. In order to guarantee this for its customers, the latest SSL technologies, advanced firewall protection and modern intrusion detection are used. All of them guarantee the highest level of security with regard to personal information and transactions that you can enter and carry out with a clear conscience.
Service & Support
Customer service is available around the clock and provides quick, friendly and competent help in eight languages. Including German. The employees can be contacted via e-mail or live chat, whereby the live chat can be called up on the bottom right of every page - great!
On the other hand, there is no telephone support at all. Not the only shortcoming, as we could see. So it would be nice if there was a general address for e-mail support (support @ reloadbet.com) There would also be a topic-specific preselection so that your written concerns (problems with banking, questions about bonuses, etc.).) ends up directly with an expert. However, this should not reduce the good impression of the support team any further.
What is more important is that the FAQ area is only in English at the time of our investigation. In addition, only eight questions are answered, which are primarily aimed at the betting offer. The ReloadBet Casino still has a lot of catching up to do here.
Deposits & withdrawals
In ReloadBet Casino, all available payment options are only visible after registration. But at the bottom of the website there are already some service providers listed that are supported.
Overall, the portfolio has enough options for deposits, which are usually possible from 10 euros. In addition to the classic bank transfer, there are also the credit cards from Visa and Mastercard, the e-walltes Skrill and Neteller or instant transfer, EcoPayz and the prepaid card Paysafecard. In addition, other providers such as Rapid, Neosurf or Multibanco are supported, but they are not of great relevance for American customers.
As always, the number of payment service providers for the payment of winnings is shrinking. In addition to bank transfers, both credit cards (Visa, Mastercard) and Skrill are available for this, Neteller or EcoPayz or Transfernica. The minimum amount for withdrawals is 20 euros.
The portfolio of the young online casino in the banking sector is very well positioned overall. Commendable: In our experience, ReloadBet Casino does not charge any fees for transactions.
And since deposits, which are credited immediately, and withdrawals, which can take 1 to 7 working days depending on the selected payment option, are made quickly and securely, we have nothing to complain about in this test criterion.
There is no transparent information about the average payout key. But the many slots from NetEnt and Microgaming alone allow conclusions to be drawn about very good profit opportunities in this casino. Because the majority of video slot machines have an RTP rate of 96 to over 97 percent! These can usually also be found in the respective game instructions.
In view of this payout quota, you can play with a clear conscience at ReloadBet Casino, but the issue of payout keys has not been resolved in a customer-friendly manner.
Minimum bet & limits
We did not notice any special features regarding the betting limits at ReloadBet Casino. The reels of the slot machines can be set in motion with just a few cent stakes, at the same time three-digit euro amounts are also possible as stakes. The limits fluctuate at the gaming tables. Often you can get in for as little as one euro. Experienced and solvent gamblers can easily bet higher amounts.
Thus, the casino moves in terms of the limits in the usual area and is recommended for both risk-averse beginners and high rollers.
Optics & design
When the ReloadBet Casino website opens, we are greeted by a large number of banners and preview images of the slots. In particular, the changing advertising banners for current bonus campaigns are very large and dominantly placed in the upper third and really catch your eye. A little more restraint wouldn't be bad.
But otherwise it leaves behind modern and fresh design concept a good and playful impression. Yellow and gray dominate the color scheme. The various casino areas are well organized, with the various categories “Popular Games”, “Video Slots”, “Live Casino”, “Table Games”, “Bonus Slots”, “Video Poker”, “Feature Slots” in a stationary bar "And" Other Games ". That makes navigation easier.
The “search function” for individual games would also have had space in this tab, but was placed by the provider at the top left, where it gets a little out of sight. Still a useful tool if you are looking for a specific slot or something like that.
There is no native app yet. But if you can play at ReloadBet Casino on the go, you only need to call up the website in the browser of your smartphone or tablet. This is entirely by means of latest HTML5 technology optimized for mobile use. The adjustment to the display size takes place automatically and the casino runs smoothly on all operating systems.
Despite the smaller screens, the mobile website is very clear and offers all the important functions such as registration, deposits and withdrawals, the terms and conditions and FAQ area or even live chat. Overall very mobile phone friendly.
Still, there is one major point of criticism. Because at the time of the test, the entire range of table games in the mobile version was missing. the Slots however, were transmitted in large numbers, but not in full. After all, the live casino can be used mobile. The mobile version is therefore not (yet) a full replacement for gaming fun on the desktop PC.
As the name ReloadBet suggests, play with this provider Sports betting the first violin. This means that all gamblers at ReloadBet can also enjoy betting without any problems.
In addition, the casino keeps its existing customers happy with additional bonus promotions and, in addition to the new customer bonus, had another one during our test report Casino reload bonus and a Casino cashback bonus Releases. However, there was no VIP club or loyalty program. It is conceivable that this is still in development and will be launched at a later point in time.