General information & registration
Red Star Casino is one of the older online casinos and has been on the market since 2005. It has a Curacao gambling license and therefore requires a very precise check in terms of seriousness. How my Red Star Casino experiences turn out and whether you can play safely with this provider despite the inadequate license, you can find out in the following Red Star Casino test.
Registration in the Red Star Casino
The first time you visit Red Star Casino, you will need to register in order to start playing. To do this, click on the "Registration" button at the top right. Of the Process is not complicated and should only take two to three minutes of your time in total.
I had a few difficulties when I registered: In particular, I couldn't use the confirmation link via email because the email didn't even reach my inbox. Even though I browsed my email account in full, the Red Star Casino confirmation link was nowhere to be seen. So I had to Contact customer service. After long conversations, which you definitely want to avoid at this stage of your experience with a new provider, as well as after sending the link several times, which at first simply did not reach me, suddenly the delivery of the link finally worked - fascinatingly for no special reason - the delivery of the link finally and my registration was complete. But of course that doesn't have to be the case with you!
- Very large slot selection
- Lots of games available in the live casino
- Overall very extensive casino
- Curacao license
The offer at Red Star Casino is impressive. You will find slots from here on the one hand almost 50 different developers and on the other hand you can play various table games and one Live casino area to visit. Red Star's offer also includes its own sports betting and a large poker area, with which the provider made a name for itself in the early days. Both the poker and sports betting areas are, however, strictly separated from the provider's casino area and can therefore actually be viewed as independent providers with a link option.
The multitude of developers you can find slots from at Red Star Casino is really impressive. A total of 47 providers are represented here with their games. The slot offer in this online casino is correspondingly large. The provider himself speaks of a little more than 1.000 different slots, I guess without counting exactly about 1.500 slots, where it can actually be even more. According to the casino, some of the most popular games include the following:
- Dead or Alive II from NetEnt with a payout percentage (RTP value) of 96.82%
- Immortal Romance by Microgaming with an RTP value of 96.86%
- Book of Dead by Play'n GO with a payout rate of 96.21%
- Extra Chilli Megaways from Big Time Gaming with an RTP value of up to 96.82%
- Jammin 'jars from Push Gaming with a payout ratio of 96.83%
The selection of the most popular games in the Red Star Casino alone makes it clear once again what variety of slots is on offer here. You can find games from many large and various smaller developers. Every type of player should really be satisfied here. There is also a selection of a total of 11 jackpot slots, most of which come from Microgaming. Unfortunately, details of the casino's payout ratio itself will not be published.
The Red Star Casino offers you a live casino area where you can play games from multiple providers can find. One of these providers is called Ezugi and offers you roulette, blackjack and baccarat games. Another provider is BetGames, in which you can play different dice games, whereby these only take place at certain time intervals.
In addition, you will also find the live casino area of in the Red Star Casino NetEnt, where you have the choice between different roulette and blackjack tables. The limits are between less than one euro and a maximum of 200.EUR 000 stake in roulette and a maximum of 2.500 euros in blackjack.
Last but not least, you can also visit the live casino area of Evolution gaming to visit. In addition to the classics roulette and blackjack, there are also some casino poker and baccarat variants available. You can also find game shows like monopoly, Lightning Roulette, Side Bet City and the Football Studio. Unfortunately, the full range of Evolution Gaming games is not available Live casinos available at the Red Star Casino. Together with the games from the other providers in the live casino area, you still have a choice of over 60 different tables.
- Bonus from 10 € deposit
- Wagering requirements are fair
- No maximum profit from bonus
- Maximum bonus amount quite low
- No high roller bonus available
- No free spins on first deposit
The Red Star Casino, like most other online casinos, offers you a bonus for your first deposit. This Red Star Casino Bonus will double your first deposit up to one maximum Bonus amount of 100 euros. To accept the bonus, you have to deposit at least ten euros and the Casino bonus code 100RSC indicate. Otherwise there will be no bonus credit from the Red Star Casino.
Of course it is subject to Online casino bonus certain conditions. You must meet these wagering requirements so that bonus credits can be converted into real money and paid out. In the case of the Red Star Casino you have to wager the bonus amount received at least 40 times on slots before it turns into real money. You have ten days to fulfill these conditions. In addition, you may not exceed a maximum bet of 5 euros per spin when playing with a bonus.
|offer||100% up to € 100 with bonus code 100RSC|
|sales||40 x bonus amount
|time limit||10 days to expiration
|Min. Deposit||10 €|
|Variation in sales||Slots 100%, rest 0%|
|Max. mission||5 €|
Seriousness & security
- Casino has been in the market for many years
- Player protection should be improved
- Very bad license available
This area is one of the most important of any online casino and, in the case of Red Star Casino, the most dubious. Because my experiences with the Red Star Casino are very mixed when it comes to the seriousness of the provider. A very big drawback is the license of the casino. This comes from Curacao and has the number 16868 / JAZ. Seasoned players know that this is not a good license. Normally I would rather advise against playing with a provider with this license.
In the case of the Red Star Casino, however, things are a little different. The provider already exists for almost 15 years, has made a really good reputation for itself over the years and has not attracted any negative attention to date. At this point, one can assume that the Red Star Casino despite the miserable license serious is and you don't have to worry.
Nevertheless, I would like to point out that in the event of a dispute you should not hope for help from the issuing authority, as they generally do not respond to inquiries. A certain risk therefore remains if you do not receive profits that are absolutely compliant with the rules.
Another important point in the area of seriousness is Player protection. If you want to set deposit or loss limits, you can only do so through the casino's support. This is absolutely not a good solution. But at least you have the option in your account area of a temporary or permanent Game exclusion to impose. Still, the casino needs to get better in this area.
Service & Support
In the Red Star Casino you basically have two various possibilities available to contact the support. My experience with the support of the Red Star Casino is rather mediocre. On the one hand, this is due to the Live chat, which you can reach daily between 8:00 a.m. and 12:00 a.m. Unfortunately, only English-speaking and Russian support is offered here. Work with a translation program is also not intended. The live chat staff are friendly, but generally don't seem very competent and are therefore not too helpful.
Another reason for the rather mediocre rating of the support at Red Star Casino is that American speaking FAQ of the online casino. This basically contains all the important points, but is not very extensive and therefore only helpful to a limited extent.
If you need further help, you can also get one E-mail to support @ redstarpoker.eu to write. But here you have to be patient before you receive an answer. If you telephone support you can write an e-mail in which you include your phone number. The casino will then call you.
|Contact details||Response time||Available||quality|
|Live chat||Button at the bottom right||30 seconds||8:00 a.m. to 12:00 a.m||4/5|
|support @ redstarpoker.eu||24 hours||24/7||3/5|
|Hotline||Upon request||N / A||N / A||N / A
Deposits & withdrawals
- Deposits from € 10
- Sufficient payment methods available
- Withdrawals from € 20
- Withdrawal limit of 40.€ 000 per month
A variety of payment methods are available for your deposits at Red Star Casino. Of all the methods offered, however, only a few are of interest for the German-speaking area. Since the provider has established itself very well in Russia and the group of players there is correspondingly large, numerous payment methods are available that are only of interest to players based there. The methods that are likely to be most relevant to you are Credit card, the e-wallets Skrill and NETELLER, ecoPayz and paysafecard. A minimum deposit limit of 10 euros per transaction applies to all of these methods.
- Credit card at least € 10, maximum € 200 per day
- Skrill minimum € 10, maximum 15.€ 000 daily
- Neteller minimum 10 €, maximum 15.€ 000 daily
- ecoPayz minimum 10 €, maximum 15.€ 000 daily
- paysafecard minimum € 10, maximum € 15.€ 000 daily
Payouts are always processed at Red Star Casino using the same payment method that was used for the deposit. You can always withdraw from a minimum amount of 20 euros carry out. Otherwise, you should note that payouts can only be made up to a total of 40.000 euros can be carried out. You have to request larger amounts over several months.
So that withdrawals can go smoothly, is one verification sooner or later essential. The casino itself says that a verification of your identity by means of a verification process is only possible from cumulative payouts of 3.000 euros takes place, but you will usually be asked to do so much earlier. As soon as verification is required, the casino will contact you. When verifying, you have to provide a photo of the front and back of your identity card and, as a rule, also a utility invoice for the proof of address. The faster you do this process, the easier the payouts will be later.
My experience with the first deposit, bonus activation and withdrawal
For the Red Star Casino test, I took a closer look at the deposit and withdrawal process. As described above, the registration would not work so easily for me. But when I finally got the confirmation email, I was able to make my first deposit via credit card.
I decided to make a deposit of 30 euros via Mastercard. The deposit was made within a few moments without any special incidents or difficulties. Mine too Casino welcome bonus in the amount of 100% was automatically and directly activated, so that double the amount of my deposit appeared on my customer account.
Now I wanted to have the amount I paid in back on my credit card. That turned out to be a bigger challenge, because a payment via Mastercard was not even shown as an option for a possible payment. I then asked customer service again. This answered me that With a running bonus no payouts are possible may be. I then had this canceled. A payout was still not possible, because there was a minimum payout amount of 50 euros. This made my withdrawal plan impossible anyway.
However, afterwards I was informed by customer service that a Payment to my Mastercard is also not possible at all may be. The customer service stated that a deposit using Mastercard only via bitcoin can be paid out. To what extent such a disbursement policy should make sense for the majority of customers is not clear to me. One really whimsical casino experience. However, it became even more incomprehensible to me when it was explained that a deposit via Visa credit card could also be paid out via Visa credit card.
Overall, the registration issues were just the prelude to a number of issues. I can only strongly advise against paying in via Mastercard. On the whole, that was really one unsatisfactory experience, that I did here at Red Star Casino.
VIP & loyalty program
- Actions for existing customers
- No loyalty program available
- Active players are not rewarded
- VIP treatment only on direct request and.U. possible
A conventional one VIP program with predefined levels are available in the Red Star Casino not. In return, existing customers can benefit from bonus promotions and raffles again and again. You also have the opportunity to be treated as a VIP customer. For this you have to go under vip @ redstarpoker.com Report to support and explain that you consider yourself a VIP player and would like to be treated separately. As a member of the exclusive VIP Club, you can benefit from various bonuses and gifts, such as Reload bonuses or No deposit bonuses. Members of the VIP club also receive one personal contact person.
For Existing customers there are bonuses such as the 10% cashback promotion. Here you get back ten percent of your loss if it is more than 100 euros.
Minimum bet & limits
- Many possible wagers in the games
- Live casino area with various uses
- Suitable for beginners and high rollers
- There is a monthly payout limit
Due to the large number of games that are offered in the Red Star Casino, you also have the opportunity to place very different stakes. Many of the Slots allow yourselves already with one cent stake per payline to play. On the other hand, it is not infrequently possible at the machines with 100 euros or more per spin to play.
The variance of the stakes in the Live casino area. You can find your luck in most roulette games with one euro stake or try less and at the same time sometimes up to 200.000 euros per game set. Even with blackjack you have possible stakes between a few euros and several thousand euros per round.
If you have made a profit and have it paid out, you must also observe the limits here. You can namely in the Red Star Casino maximum 40.Withdraw EUR 000 per month from your casino account and cash out. Daily limits are not specified. Amounts over 40.You have to leave EUR 000 in the account and request it according to the monthly payout limit.
Optics & design
- Clearly structured
- Easy navigation possible
- Well suited for beginners
- Design looks a bit old
The Red Star Casino site is overall very bright and clearly designed. Even new players should be able to find their way around here due to the very clear structure. In the game selection you can click on one of the many providers to display all of the same games. In addition, you have a Search function with which you can search for game names directly. However, further filters, for example by category, are not available.
Of the Account area in the Red Star Casino is also very clearly structured and enables a easy navigation.
In summary, there is not much to criticize about the design of the casino, even if the design looks a bit old-fashioned and not too contemporary.
- Accessible via browser
- Easy to use
- No own app to download
- Design of the mobile version was unsuccessful
An own Online casino app does not offer the Red Star Casino for download. But you can also use the site via the browser of your smartphone or tablet to visit. However, the design of the mobile version is not really successful and looks even more old-fashioned than the desktop version. All the important functions are available to you on the move and you can navigate relatively easily, but the mobile version of the Red Star Casino is not really successful overall.
- Some special games available
- Bonus promotions for existing customers
- Own sports betting area available
The range of other games in the Red Star Casino includes several video poker games as well as various Virtual Sports Games. In addition, existing customers can benefit from additional bonus promotions. For example, a staggered bonus program is available through which you can up to 520 free spins can get. For this you only have to enter the bonus codes that build on each other when making your deposits.
Red Star became known for poker. That Poker offer is excellent and impresses with regular tournaments.
Sports betting at Red Star Casino
In the Red Star Casino you are guaranteed own sports betting area to disposal. You can reach this by clicking on "Bet". You will then be redirected to Red Star Bets, where a number of sports such as soccer, ice hockey, American football and baseball are available to you. Overall, however, the offer cannot be compared with a pure sports betting provider and should rather be viewed as a supplement to the provider's casino. However, variety is still offered by the additional options.
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The Red Star Casino test has shown that this provider can be classified as serious and secure despite the miserable license. The game selection in this online casino is really impressive and it is easy for beginners to find their way around. However, the support can still be expanded and there is still room for improvement in the area of payments.
Overall, my experience with the Red Star Casino has been mixed up despite many good aspects. When visiting the Red Star Casino, you should always keep in mind that in the event of a dispute due to the Curaçao license you have no chance of getting your winnings. Therefore, you should first play with smaller stakes and test whether payouts work smoothly. Then nothing stands in the way of playing at Red Star Casino.