Platincasino review - test & rating 2021

80%
100% up to € 250 & 120 free spins for free
  • Present on the market since 2013
  • Top live casino
  • Only operates this online casino
100% up to € 250 & 120 free spins for free
  • Malta licensemga trust license logo control center
  • Trustly - Immediately
  • Standard verification
  • 24/7 support
  • Free deposits and withdrawals
  • VIP program

How we test providers

Registration We will register with the provider & give you step-by-step instructions!
bonus We activate the bonus & show all conditions!
Customer service We test the customer service with different inquiries & inform you of the service times!
Payments We make real deposits and withdrawals & go through account verification!
our rating system
positive
  • Has a good reputation
  • Offers a variety of slots and a large live casino area
  • Licensed in Europe
negative
  • Quite a small welcome bonus
  • No support around the clock
  • Withdrawal limit in place

General information & registration

The platinum casino has been around for a few years now. The provider is known and loved by gamers primarily because of its extremely large game selection and the serious appearance. In the following Platincasino review you will learn more about how my experience with the Platincasino turned out and where the strengths and weaknesses of the provider licensed in Malta lie.

The registration

If you are visiting the Platincasino for the first time, you must first register before playing. To do this, simply click on the button of the same name at the top right. the Registration in this online casino is very easy and doesn't take long.

 

Game offer

10/10
positive
  • Huge slot selection
  • Large live casino area
  • Overall very varied game selection
negative
  • -
  • -
  • -

That The range of games in the Platincasino is extremely extensive. Slots from more than a dozen different developers are available to you here. You can also choose from a number of Table games and choose between different live casino areas.

Slots

Slot game fans are guaranteed to get their money's worth at this online casino. The platinum casino offers you far more than 2.000 different games from one  Variety of developers. You can find slots from here, among other things NetEnt, Play'n GO, Gamomat and Microgaming. But games by lesser-known developers such as Thunderkick or Playson are also represented. According to the casino, some of the most popular slots include:

  • Book of Dead from Play'n GO with a payout ratio (RTP value) of 96.21%
  • Blazing Star from Merkur Gaming with a payout ratio (RTP value) of 96.31%
  • Royal Seven XXL from Gamomat with an RTP value of 96.11%
  • Ramses Book from Gamomat with a payout rate of 96.15%
  • Valley of the Gods by Yggdrasil with an RTP of 96.2%
  • Dead or Alive II from NetEnt with a payout percentage of 96.82%

 

Platincasino review - test & rating 2021

The selection of the popular games in this online casino makes it clear once again how diverse the offer of the provider is. Of course, it's not surprising that some jackpot slots are also available. So if you like to hunt for a progressive jackpot, you can do so in the Platincasino at 24 different slots.

Live casino

The live casino area in the Platincasino is as extensive as the rest of the casino. You stand here Live games from three different providers to disposal. You have a choice between that Live casino from Authentic, from NetEnt and from Evolution Gaming. The latter offers you the largest selection of games.

You will not only find the classics Roulette and Blackjack, but you can also take a seat at various Sic Bo and Baccarat tables, play poker or one of the Game shows make comfortable. One of these is the Dream Catcher Wheel, monopoly, Lightning roulette and deal or no deal.

In total, there are more than 80 tables available in the three live casinos. The stakes range from just a few cents minimum, for example at some game shows, to several thousand euros per game round at roulette or Blackjack.

Platincasino review - test & rating 2021

bonus

7/10
positive
  • Bonus from 10 € deposit
  • Free Free Spins No Deposit
  • Fair wagering requirements
negative
  • No bonus for high rollers
  • Welcome bonus for first deposit only
  • -

Like almost all online casinos, the Platincasino also offers one Casino welcome bonus for new customers. If you want to claim the Platincasino Bonus for your first deposit, you have to deposit at least 10 euros the bonus code WELCOME input. This doubles your deposit up to a maximum bonus amount of 250 euros. In addition, you will receive 120 free spins in the Slot Book of Aztec for your registration even without a prior deposit.

Platincasino review - test & rating 2021

It is clear that the Platincasino Bonus is also subject to certain conditions. You have to meet them so that the bonus balance can be converted into real money and paid out. In this case the deposit and bonus amount must be wagered at least 30 times on slots, before the bonus balance is converted. By the way, other games also contribute to fulfilling the bonus conditions in this online casino. When wagering, you should make sure that you do not exceed a stake of 5 euros per spin and that the turnover must take place within a period of 7 days.

tip: Best casino bonus sought? Then off to our list! aside from that: A list about All online casinos you can find it with us too!

The free spins are subject to separate wagering requirements. Winnings from them must be wagered on slots at least 75 times in 7 days, before they turn into real money. In addition, you can achieve a maximum of 100 euros through the free spins. Any additional winnings will be removed from the player's account upon successful sales.

bonusFree spins
offer100% up to € 250 120
sales30x the amount of the deposit & bonus
Reposition 75x
time limit7 days to expiration7 days to free spins
Max. profit-€ 250
Min. Deposit10 €0 €
Variation in salesSlots 100%, table games 20%, live casino 20%, video poker 5%, rest 0%
Slots 100%, rest 0%
Max. mission5 €5 €

Seriousness & security

9/10
positive
  • European license available
  • Security is guaranteed
  • Good options for player protection
negative
  • Permanent exclusion only possible through support
  • -
  • -

My experiences in things Respectability and security are consistently positive at the Platincasino. Since it was founded in 2013, the online casino has built a very good reputation. This is certainly not least due to the of the Malta Gaming Authority issued European license. The platinum casino can therefore always be regarded as serious. In terms of security, there is no cause for concern at this online casino. The Platincasino works with the most modern encryption technologies to guarantee the security of your data and transactions.

Another important aspect is player protection. In the Platincasino you have to call up your account area via the menu bar on the left. You then have the opportunity to set different limits. For example, you can decide to set an individual deposit limit or set a loss limit. You can also exclude yourself from playing for a period of up to 30 days. A permanent block is only possible after contacting the support.

Platincasino review - test & rating 2021

Service & support

7/10
positive
  • German-speaking live chat
  • Email support
  • Friendly and helpful staff
negative
  • No 24/7 support
  • No hotline
  • FAQ very meager

Should you ever need help in the Platincasino, there are various ways of contacting the support of the online casino. At the The easiest way is to open the live chat. It is available to you every day between 9 a.m. and midnight. The employees are almost always German-speaking, very friendly, extremely fast and competent. During the opening hours of the live chat, I therefore recommend that you also use it.

Alternatively, you can also send an email to support @ platincasino.com to write. However, you can only expect an answer within the next 24 hours. Very general questions can also be answered via the casino's FAQ. However, this is not particularly extensive and therefore only informative to a limited extent.

Platincasino review - test & rating 2021

DetailsResponse timeAvailablequality
Live chatButton at the bottom rightFew seconds9:00 a.m. to 12:00 a.m 5/5
e-mailsupport @ platincasino.com
24 hours24/73/5
Hotline-
---
OthersFAQImmediately24/73/5

Deposits & withdrawals

7/10
positive
  • Deposits and withdrawals from as little as € 10
  • Sufficient payment methods are available
negative
  • Long processing time for withdrawals
  • Payout limit of 10 per week.000 €

In the Platincasino you are offered a whole range of payment options. With the deposit you have the choice between Credit card, ecoPayz, paysafecard, Trustly, the e-wallets Skrill and NETELLER, CashtoCode, Instant bank transfer, MuchBetter and - at least for all Aple users - Apple Pay. A minimum deposit limit of 10 euros applies to all of these deposit methods. The maximum deposit for all methods is 5.000 euros. The only two exceptions to this are CashtoCode and paysafecard, which allow you to deposit up to 1.Allow EUR 000.

  • Deposits from € 10 with all methods
  • Maximum deposit amount 5.000 € or. 1.€ 000 with CashtoCode and Paysafecard
  • Withdrawals from € 10
  • Maximum payout amount 1.000 €
  • Payouts within 3 to 5 working days

Withdrawals are always processed using the same method at the Platincasino, which was also used for the deposit. So that you one Platinum casino payout can apply, your account balance must at least 10 EUR. In addition, you can have a maximum of 1.Withdraw 000 euros from your casino account. However, it is possible to request several withdrawals one after the other. It is only important that you do not exceed the weekly withdrawal limit of 10.Does not exceed EUR 000.

In order to successfully end a withdrawal request, you absolutely have to get yours Verify player account. Unlike many other casinos, the platinum casino does not allow any withdrawals as long as you are not fully verified. In order to complete the verification, you have to send some documents to the online casino. This includes a copy of the front and back of your identity card and a current proof of address in the form of a utility bill. In addition, other documents are occasionally requested, which must be, for example, proof that the account that was used for the deposit actually belongs to you.

Platincasino review - test & rating 2021

My experience with the first deposit, bonus registration and withdrawal

My first deposit went without a hitch. I was able to deposit 30 euros very quickly and easily using my Skrill account. When making a deposit, you must not forget to enter the bonus code "Welcome". You can also find the code for the welcome bonus on the home page.

Platincasino review - test & rating 2021

my Bonus balance was activated and credited directly. So don't expect any problems here either. The only thing to note is that the bonus is linked to your real money. This means that a direct payout is not even possible at first.

Platincasino review - test & rating 2021

It is definitely positive that before the first payout, the KYC process pending. For this purpose, I submitted my identity card, confirmation of my address and confirmation of the payment method used to Platincasino, in my case a screenshot of my Skrill account with my name and user ID. Then I had to wait for the documents to be confirmed.

Only then could I proceed with the payout. However, my withdrawal from my Skrill account was canceled. When asked by support, he said that the paid-in money must first be fully implemented. Said and done. So I looked for a suitable application. Unfortunately, luck was not with me at all and my entire stake shrank to 37 cents, which I unfortunately cannot pay out. But of course it doesn't have to be that way for you.

VIP & loyalty program

9/10
positive
  • Automatic participation in the loyalty program
  • Various rewards in the rewards section
  • Advantages for level climbing
negative
  • Relatively few rewards
  • -
  • -

That Platincasino has a very simple VIP system. As soon as you have made your first deposit, you will automatically take part and go straight to bronze status. That brings you five free spins for Book of Dead and the opportunity to collect platinum coins in the future. In the lowest VIP level, 100 euros that you place as real money on slots correspond to one platinum coin. The higher your level, the better the conversion rate from real money to platinum coins. If you reach platinum, for example, 10 euros in real money stakes ensure that you receive a platinum coin.

Platincasino review - test & rating 2021

You can then exchange these platinum coins for various rewards in the casino's rewards area. These are free spins for selected ones Slots, Bonus credit or also Real money. However, you have to note that your platinum coins expire after a certain time. That just doesn't happen if you've reached platinum level.

Minimum bet & limits

9/10
positive
  • Many uses
  • Live casino area with different limits
  • Suitable for beginners and high rollers
negative
  • Transaction limit for withdrawals
  • Weekly withdrawal limit
  • -

The sheer mass of games in the platinum casino makes one possible, of course Variety of uses. Many of the available slots can be played with a stake of one cent per payline. At the same time, possible stakes of a hundred euros or more per spin are not uncommon.

Also in the live casino area numerous different uses possible. At the game shows in particular, you can often play with a stake of less than one euro per round. On the other hand, some roulette and blackjack tables allow you to place bets of a few thousand euros. My experiences with the platinum casino are completely positive in view of this variable amount of possible stakes, since both beginners and high rollers are given a suitable game.

When making payments, you should pay attention to the given limits. So you can deposit a maximum of 5.Book EUR 000 per transaction to your casino account. There are also certain limits to the payouts. It is not possible to have more than 1.Withdraw 000 euros at once. In addition, you can have a maximum of 10 per week.Withdraw 000 euros from your account.

Optics & design

8/10
positive
  • Good structuring of the casino
  • Good search and filter function
  • Overall pleasantly designed
negative
  • Small error in the display in the account area
  • -
  • -

The side of the platinum casino is in itself quite inconspicuous, but very clearly structured. You can filter the games on offer according to different categories or only display the slots from a specific developer. There are also some ready-made categories that make it even easier to find the right game.

On the other hand, there is the account area, which did not work very well. If you click on the icon for your profile, the following page will not be displayed correctly and is therefore not clear. I therefore recommend that you use the menu bar on the left to navigate around this error.

In summary, I find the design of the site satisfactory.

Platincasino review - test & rating 2021

Mobile app

9/10
positive
  • Mobile accessible
  • All important functions are available
  • Similar structure to the desktop version
negative
  • No own app to download
  • -
  • -

Should you look for an application from the platinum casino in the various app stores, you will find very quickly that there are none. But that's not tragic, because you can easily reach the online casino at any time via the browser of your smartphone or tablet. The design of the mobile version of the casino differs only slightly from that of the desktop version.

Platincasino review - test & rating 2021

All the important functions of the casino are therefore also available to you on the move. You can find most of the games by going to your account area Support use and make deposits and withdrawals. So if you want to play in the platinum casino on the go, nothing stands in the way.

More offers

5/10
positive
  • Keno on sale
  • 77 different scratch card offers
  • -
negative
  • Hardly any bonus campaigns for existing customers
  • No sports betting area
  • Hardly anything unusual to discover

With further offers it sees in the platinum casino relatively poor the end. There are some special games available to you, but there isn't much to discover. After all, the very rare game of Keno is offered. A game that resembles the lottery. Some online scratch cards are also offered. And 77 different ones. Quite a decent value. In contrast to many other large online casinos, the Platincasino does not offer its own sports betting area. 

Overall rating

80%

The Platincasino test showed that this is a serious, extremely extensive and ultimately really good online casino acts. Smaller points of criticism are very small Online casino bonus and the provider's meager support times. The game selection, the VIP system and the overall design of the casino make up for that.

Platincasino is suitable for players who have already played one or the other time in the online casino and can therefore cope with a large number of games. Whether low or high scooter does not matter due to the almost unlimited application possibilities.

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What do you think about platinum casino?