General information & registration
You won't encounter real monsters at Monster Casino, but at least you will encounter a monsterly good casino offer with one broad portfolio and an exceptional number of advice articles. The Monster Casino is operated by Nektan Limited, a Gibraltar company that offers its own software exclusively for various nectan casinos. In the following review we will introduce you to Monster Casino and, unfortunately, examine them not very clear regulations.
When you enter the Monster Casino for the first time, you end up on the more modern one, unfortunately English language main page only with many links, most of which refer to an older or at least technically less developed, but also a American version of the page. It also varies where the games are opened, but you can only log in in the old version, so maybe you'd better stay here altogether. The offer itself is dominated by the 400 thematically comprehensive slot machines, which can also be tested in fun mode for play money after registration. For each slot you will find payout percentages and further information before opening the app.
Under “Casino Games” there are about 30 table games from the traditional categories Blackjack, Roulette, Baccarat, and Poker, of which about 10 as Live casino Tables Tobe offered. Overall, that's not enough for us, even if two popular live providers are certainly integrated with Evolution Gaming and NetEnt live. The rest of the offer extends over 10 scratch cards and roughly twice as many Instant Win Games, where it depends on when exactly you turn the machine. In the second web version there is also bingo, but fewer apps overall. We like that Monster Casino introduces each type of game in great detail. Unfortunately, the apps cannot be filtered according to the numerous providers, so you may have to search a little longer. the exclusive Nektan Games can be viewed via an easily overlooked link in the menu below.
At the Casino bonus begins the common thread that unfortunately runs through the entire appearance of Monster Casino: the Confusion. Not only do you have to navigate through two websites, you will also find different statements and offers. But since you only have one account in the end, you can activate all bonuses one after the other, regardless of where. You find various changing deposit bonuses including free spins, but most of all you get € 5 as a reward for activating your account. You only have to wager 100 times the money at three machines, but then only receive a maximum of € 20 as a profit.
The welcome bonus in three stages
It looks a little easier with Monster Casino bonus for new customers the end. If you deposit at least € 25 here, you will get € 50 bonus money and 50 free spins for the Starburst slot credited. Wait for the second deposit 100% up to € 200, at the third 50% up to € 250. Real money and bonus have to be wagered 40 times each on many slots and there are important additional conditions that you should read through in advance. Monster Casino can deny the disregard without prior notice Casino welcome bonus to brush.
Seriousness & security
So many unclear passages on regulations and processes hidden in long texts do not exactly testify to fairness, but regardless of that, Nektan and with it the Monster Casino is one reputable gambling provider. The UK Gambling Commission has a strict license for Great Britain and the Gibraltar government for the rest of Europe. Monster Casino thus fulfills all requirements for security, data protection and fairness and goes a few more voluntary steps especially with regard to the latter. The games are tested by external companies and you can conveniently read the results and the (above-average) payout percentages on the site. There is also a whole Blog with information and tips on everyday casino life.
Service & Support
There is hardly anything wrong with the support at Monster Casino, except of course that you have to use it comparatively often for clear answers despite the FAQ. According to our Monster Casino experience, this works flawlessly and partly in German. In writing, with a little waiting time, you can contact customer service by e-mail or letter, but it is quicker and more direct to call the UK.
The telephone support is like that as well practically live chat daily from 9 a.m. to 1 a.m, so long enough, but just not around the clock available. As a real minus point, you not only have to enter your name and e-mail in the live chat, but even your telephone number in order to get to an employee.
Deposits & withdrawals
The ones mentioned on the (second) website Payment options are:
- Mastercard (payment by bank transfer)
- maestro (Payment by bank transfer)
- Skrill 1-Tap (Withdraw via Skrill)
- paysafecard (Deposit up to € 250)
- Trustly (not from Switzerland or Austria)
- Giropay (payout in SEPA)
- Immediately (payout in SEPA)
Then there is the UK Boku, a mobile payment service provider. You can always deposit from 10 € without upper limit (which Monster Casino can set up in the short term), whereupon the money immediately and free of charge is available in the player account.
Information on the withdrawal process
Again we have to refer to the difficult to see through web of regulations on Monster Casino. If you read the FAQ and terms and conditions carefully, you should find everything you need to know, but that is also necessary and can be solved better. Monster Casino transfers your winnings, if possible, to your previously used payment methods, whereby you once every 24 hours between 10 and 2000 € can apply, monthly maximum of 10.000 € all in all.
Then your identity will be checked and sometimes your game history will be looked at, what up to three working days can last. Then it depends on the payment partner, who sometimes pays out immediately, in the case of credit card or bank transfers only after another three to five working days. All in all, our Monster Casino experiences are positive here, as the casino is within the scope of the legally permitted possibilities fast and reliable acts. But it could have been presented more clearly.
VIP & loyalty program
Monster Casino invites you to become a VIP. A "exciting reward system“Awaits you from a total stake of 2000 €. Then you are on the silver level and receive an invitation from a VIP account manager. At the same time, there are unspecified exclusive promotions, higher limits and faster payouts. From 5000 € you have gold status, from 10.000 € ("Premiere") or 20.000 € ("Elite") it really starts and you will be provided with a personal supervisor. On top of that there is "special gifts" and 5 to 10% weekly cashback on losses. This loyalty program sounds good, but of course you have to invest a lot of money. So up to € 2000 there are no loyalty points or benefits.
Minimum bet & limits
Our Monster Casino experiences have been gratifyingly positive because Monster Casino Additional information for each game including payout percentages indicates. Unfortunately, you forget to clearly list the limits. Instead, you are forced to fully load individual apps to see if the stakes are right for you. When asked in the chat, we learned that Slots between 1 cent and a maximum of € 100 are available at Table games have an upper limit of € 2000 consists. So everyone can be safe Casino bankroll management to use ideally.
Optics & design
As mentioned, this Monster Casino test is made more difficult by the fact that two different sides exist that you can each play on. Unfortunately, both versions are no real eye-catchers and an inner order cannot be recognized. The start page of the main variant, which can be accessed via the basic URL and which looks more modern, initially consists entirely of the announcement of the no-deposit bonus.
For initial information or the range of games you have to scroll down in any case. The menu on the left has a pretty light blue background, while the game selection is dark orange and the rest is white. That sounds more uncomfortable than it looks. The page looks accordingly too quite sensible off, but leaves little clear line recognize and look rather strung together. Below we find far too many links and logos on a gray background.
The older side
If you click on various sub-items, such as support or the terms and conditions, the second page version opened and the information you want quite ugly displayed as an overlay window. Basically, you can only scroll through here, which makes the FAQ quite uncomfortable. If you close these windows, you will see the page as it probably looked some time ago. This second side works quite old-fashioned, but uses the same color scheme and is similarly confusing designed. After a while you will find your way around, but you will not fall in love.
Monster Casino states that all games can be used on all major platforms are. We cannot contradict this after our random Monster Casino test. There is a moderately rated one on Google Play and the App Store App to download, which is (currently) not available in Germany. Instead you will find the overview of the best provider with Real money casino app and simply call up the Monster Casino in the normal way in the browser of your smartphone. Here, the structure was adapted responsively with the main menu collapsed, but here, too, you click back and forth between two versions. The design is a bit more popular, but you also have to look exactly where you can find something on the small screen. After all, you can with the mobile app too On the way gamble online And that's the main thing.
That Monster Casino's advisory offer is worthy of all honor. Not only do you find information texts on the respective content on various sub-pages of the modern version, Monster Casino also shares its knowledge on Facebook, Twitter and YouTube. Our own blog with selected articles in the submenu convinced us completely. Here you can find out in detail the history of roulette or everything about the "RTP" and several times a week you will learn about various and often exciting topics from the world of Online casinos informed. Something like that should happen more often and this is where Monster Casino shows quite a bit of dedication.