General information & registration
Lucky Louis Casino is one of several Online casinos, that of Titanium Brace Marketing Ltd. is operated. Of the Provider has a lot of experience and can therefore adapt well to the wishes and needs of players. The game selection in this online casino is very diverse and the gaming license from the Maltese authorities allows an initial conclusion to be drawn about the seriousness of the casino. How my remaining Lucky Louis Casino experiences turn out, you can find out in the following Lucky Louis Casino test.
Registration at Lucky Louis Casino
the Registering at Lucky Louis Casino is not complicated and should therefore only take a few minutes. If you are visiting the online casino for the first time, you can start your registration by clicking on the "Join Now" button.
- Huge slot selection
- Two live casino areas
- Lots of jackpot slots
- Lots of EGT slots
the Game selection at Lucky Louis Casino is really extensive and offers something for every type of player. You stand here a total of far above 1.200 different games from almost three dozen different providers are available. The majority of the games on offer are of course slots, but you will also find video poker games, table games and a live casino area.
The range of slots at Lucky Louis Casino is very extensive. The choice is yours more than 1.200 different slots from various developers. This not only includes games from large providers such as Microgaming, NetEnt or Play'n GO, but also such smaller developers as Ganapati or Just For The Win. Despite the very extensive slot selection at Lucky Louis Casino, the most popular games in this online casino include some slots that you can play in pretty much every online casino:
- Book of Dead by Play'n GO with a payout ratio (RTP value) of 96.21%
- Vikings go Berzerk by Yggdrasil with an RTP of 96.1%
- Big Time Gaming's Bonanza Megaways with an RTP of 96%
- Wild Toro from Elk Studios with a payout percentage of 96.4%
- Reel King Mega by Red tiger with a payout rate of 96%
That slots from five different developers can be found in this small selection of the most popular games at Lucky Louis Casino, once again makes the diversity of the game offer in this online casino clear. With slots and games from a total of 35 developers, it shouldn't be particularly difficult for you to find the right game for you, but trying all of them would be a very large project. In view of this particularly extensive selection of games, it is not surprising that you at Lucky Louis Casino too 48 different jackpot slots Tobe offered. These include some lesser-known games, but also the really big games like Mega Moolah or Mega Fortune.
However, the selection of conventional table games is very manageable and limited to a few blackjack and roulette variants. Of the focus of the casino is clearly on the Live casino area, which you can open in two different ways.
Unfortunately, information on the casino's payout ratio itself is not provided and is not passed on on request. A little more transparency in this area would not harm the casino, but there is still no reason to be concerned. In any case, it can be assumed that the Lucky Louis Casino has its payout ratio checked regularly by an independent service provider and, given the size of the operator behind the casino, there is no reason to worry that the casino has something to hide.
Live casino tables are at your disposal in the Lucky Louis Casino. You have the choice between the live casino from NetEnt and that from Evolution Gaming, both of which are excellent in their own way. The Live Casino from NetEnt only offers a relatively small selection of games, but provides you with detailed information on the course of the game, probabilities and the like at the roulette tables. Unfortunately they are Calls in this live casino quite limited and it will be you basically no single bet which would exceed an amount of more than 360 euros in the event of a win. That is a shame, because especially experienced players and high rollers should feel comfortable in this live casino because of its design and the many additional information.
In the live casino of Evolution gaming is then again the full range of games available. There are not only the classics roulette and blackjack, but also various poker variants, baccarat and very special games and shows such as the deal or no deal show. This is also evident with regard to the limits Evolution Gaming Live Casino is much more player-friendly and allow yourself stakes at some blackjack tables from up to 10.000 euros per round. On the other hand, you can get started in many of the games offered with a stake of less than one euro. Of course, you have to find out for yourself which of these two live casinos suits you better. Basically, Evolution Gaming's is better suited for newbies than NetEnt's, which is more geared towards experienced gamers due to its design.
- Relatively high value of the free spins
- Enough time to meet the conditions
- No maximum win from free spins
- Not a normal deposit bonus
- High wagering requirements
- Little maximum effort when moving
The Lucky Louis Casino bonus is a little different from the regular welcome bonuses offered in online casinos. Because here you receive a welcome bonus declared as a 100% bonus, but which does not bring you bonus credit directly. Instead, you will receive one for every euro you deposit with your first deposit of at least ten euros "Superspin" on Book of Dead. That way you can maximum 100 free spins as Casino welcome bonus at Lucky Louis Casino. Each of these free spins has a value of 0.60 euros, which is referred to here - in my opinion a little exaggerated - as super spin, but in any case more than is usually the case with free spins. In order to take advantage of the Lucky Louis Casino Bonus, you have to click on the relevant promotion on the promotion page of your account before making a deposit.
Certain wagering requirements apply to the free spins at Lucky Louis Casino. These must be met so that the free spins winnings can be converted into real money and cashed out. One of the most important restrictions on these conditions is that you must use the free spins received before placing your first real money bet. Otherwise the bonus will be forfeited. the Win from the free spins then you have to Bet on slots at least 60 times within 30 days, before you finally turned them into real money and thus withdrawable credit. When wagering, you must also make sure that you do not make any bets that exceed 5 euros or 10% of the bonus amount received. The smaller amount always applies. However, this restriction does not mean that you have to constantly adjust the stake in order not to exceed the 10% hurdle. The original bonus amount is assumed.
|offer||Up to 100|
|time limit||30 days to free spins|
|Max. profit||No maximum profit|
|Min. Deposit||10 €|
|Variation in sales||Slots 100%, rest 0%|
|Max. mission||€ 5 or 10% of the bonus amount (lower amount applies)|
Seriousness & security
- License from Malta
- Serious provider
- Good player protection
Lucky Louis Casino has one Gaming license from the Malta Gaming Authority and is therefore to be classified as serious. The fact that the operator of the casino also owns numerous other online casinos and runs them successfully shows that you don't have to worry about security or reliability at Lucky Louis Casino.
Player protection is also taken seriously at Lucky Luis Casino. On the one hand, you have the option of setting deposit limits for certain time periods. On the other hand you can cause a temporary self-exclusion from the casino. For all periods of time up to a duration of 90 days, your casino account will be frozen and you will no longer have the opportunity to play. If you set a longer period of time, all accounts that you could have in other casinos of the operator will also be automatically blocked. This is a good idea and shows that the operator has given thought to player protection.
Service & Support
- Multiple contact options
- Available around the clock
- Friendly staff
- Support not competent in places
- Live chat can only be reached via a detour
Lucky Louis Casino gives you various options to get in touch with customer service. On the one hand, you have the opportunity to learn about the toll hotline speak to a member of staff directly at the casino. The casino does not provide any information on the amount of the fees. On the other hand, you can send an email to support @ luckylouis.com send. You can expect an answer to your question or concern via this email within 24 hours. The live chat is available around the clock and mostly available in German and can be reached either via the account area or via the fold-out bar in the upper right corner. As far as the quality of the support is concerned, my Lucky Louis Casino experiences are rather mixed. The employees are friendly, but on many points they are not competent enough or unwilling to give reasonable answers. As soon as your questions are a little more complex, you will be put off. For larger concerns or slightly more difficult questions, you should write an email right away and you can save the time in the live chat.
|Live chat||Via account area or bar in the upper right corner||2 minutes||24/7||3/5|
|support @ luckylouis.com||24 hours||24/7||3/5|
|Hotline||+49 8938036425||Immediately||24/7||N / A|
Deposits & withdrawals
- Sufficient payment methods are available
- Low minimum deposit amount
- No fees for withdrawals
- Fees for some deposit methods
- Sometimes longer processing times
Lucky Louis Casino offers you all popular methods for depositing at. In addition to the classic credit card and bank transfer variants, this also includes the e-wallets Skrill and Neteller, Paysafecard, SOFORT, Trustly and EcoPayz. A deposit limit of at least 10 euros applies to all methods. A drawback here is that some methods charge percentage fees for the deposit. Basically you have one at the Lucky Louis daily deposit limit of 20.000 euros, which cannot be increased at first.
- Credit card: Minimum deposit 10 euros, maximum deposit 20.000 euros, no fee
- Trustly: Minimum deposit 10 euros, maximum deposit 20.000 euros, no fee
- IMMEDIATELY: minimum deposit 10 euros, maximum deposit 20.000 euros, no fee
- EcoPayz: Minimum deposit 10 euros, maximum deposit 20.000 euros, 3.5% fee
- Skrill: Minimum deposit 10 euros, maximum deposit 20.000 euros, 5% fee
- Neteller: Minimum deposit 10 euros, maximum deposit 20.000 euros, 3.5% fee
- Paysafecard: Minimum deposit 10 euros, maximum deposit 1.000 euros, 5% fee
- Bank transfer: minimum deposit 10 euros, maximum deposit 20.000 euros, no fee
When making deposits, you should also keep in mind that the fees are added to the deposit amount and not deducted from it. This is rather unusual and therefore requires special attention. At Lucky Louis Casino, withdrawals are always made using the same method that was used for the deposit. The minimum withdrawal amount for all methods except conventional bank transfer is 20 euros. If you request a payout via bank transfer, the minimum amount is 30 euros. There are no fees for withdrawals.
Before making a withdrawal, it is advisable to go through the verification process. You send photos of some documents to the casino that identify you. These documents include the Copy of the front and back of your identity card. In addition, you have to provide proof of address for full verification and, under certain circumstances, prove that the account with the payment service provider through which you made your deposit belongs to you.
My experience with making deposits and withdrawals
A deposit at Lucky Louis works real quick and uncomplicated. Not only experienced players can do this in a few minutes make a deposit into their account. The transactions are on your account easy and intuitive via various payment methods possible. But watch out: With some providers you have to fee pay and the Minimum deposit amounts also vary from provider to provider.
The possible ones are then in the corresponding menu Provider listed with icons. I planned to make three deposits. One via Paysafecard, one over mine Skrill account and one with the Credit card.
I tried that first Deposit via Paysafecard. You just wear yours first Desired amount a. Then you have to Code of your Paysafecard Enter and a will appear immediately confirmation, that your deposit was successful. You can also see that by the amount immediately credited to your account at Lucky Louis became. The deposit via Paysafecard cost me € 1 Transaction fee.
You do get a bonus for the first deposit, however not in the form of bonus money. You can but free spins for some games receive. With that I had a few first Problems. My Free Spins on Book of Dead were mine not displayed. I wanted to be on the safe side and got it Customer service contacted in live chat. This was first available in English, but then even in American and took care of my request in a very friendly manner. After she explained that I couldn't find my free spins, I immediately received free spins for another game, which was still a short processing time. It all went well very friendly and off quickly. The free spins then appear as a pop-up when you open the corresponding game.
But then there was a strange moment at the time of the payout. My account at Hamburger Sparkasse was recognized as far as the IBAN & Co. were accepted. However, the input mask told me that the name of the bank was wrong.
After a little trial and error, I found out that I can only enter "Sparkasse". That is not the name of the bank, but that way I was able to push the payout without any further problems. The appearance of the internet presence is included very serious and confidence inspiring. You will then be forwarded for further data.
All in all only bumps that fee with some payment methods bitter on. Everything else is for greatest customer satisfaction built up and can very good and fast serve.
VIP & loyalty program
- Automatic participation in the VIP program
- Not tied to deposits
- Lots of rewards in the VIP program
- No information page about the program
- Poor communication with players
Lucky Louis Casino offers you a classic VIP program that rewards your loyalty. Unfortunately, you will not find any information about this VIP program in the Lucky Louis Casino itself and the support will not give you any information about this either. It is, however, the case that all of the operator's casinos are built almost identically and, apart from the welcome bonus, are almost indistinguishable. Accordingly, the VIP programs are also identical.
To increase your VIP status at Lucky Louis, you simply have to play. For every ten euros you wager on slots, you receive one VIP point. At the end of each month, it is determined how many points you have collected within the period. This means that you can move up in level quickly by playing a lot, on the other hand, at the end of the month you can only be moved down one level at most. For example, to get from the lowest to the next higher level, you have to collect at least 401 points within a month, which corresponds to a stake of 4010 euros. In order to reach the highest level, 80001 points are necessary, which is a turnover of a little more than 800.Corresponds to EUR 000 within one month.
Higher VIP levels are also associated with better bonus offers, sometimes faster payouts, your own account manager and other amenities. In addition, once you have reached the third VIP level, you will receive a cash bonus for having reached or maintained the corresponding level. In addition, the conversion rate of VIP points improves as the level increases. Because these loyalty points are not only there to promote you to higher levels, they can also be exchanged for cash. For every 100 of these points you will receive between EUR 0.50 and EUR 4, depending on the level. Since the VIP system of the Lucky Louis Casino is not tied to deposits, but only to stakes, you have the chance to reach a high level even with smaller deposits. Although the VIP program itself is excellent and offers everything a player could want from it, Lucky Louis Casino does not receive a top rating in this area. The unwillingness to inform players about the VIP program clearly results in deductions here.
Minimum bet & limits
- Many uses
- Suitable for high rollers
- Infobox for games
The stakes in the individual games offered at Lucky Louis Casino vary greatly. With the slots you usually have the option, to play with one cent stake per payline and often the opportunity to spin with several hundred euros per spin. The stakes in the live casino are just as varied. Here you often have the opportunity to play with less than one euro, but on the other hand you can play up to 10.Bet € 000 per game. In this online casino both newbies and beginners come as well High roller fully at their expense. It is particularly nice at the Lucky Louis Casino that you can click on the little information symbol, which is displayed for every game, you can get some information about that game. This also includes how high the maximum bet is for the selected game.
For your payouts, you should keep in mind that you can pay up to 5.Can pay out 000 euros and in one month a maximum of 10.May transfer EUR 000 to your account.
Optics & design
- Clear structure
- Easy handling
- Suitable for beginners
- Visually nothing special
Anyone who has ever visited one of the operator's casinos knows the design. The Lucky Louis Casino is no exception and is functional and clearly designed, but not particularly appealing. Unfortunately, the casino looks exactly as it was created - typical modular principle. There are certainly players who like this simple and unimaginative design, but not everyone feels attracted to it.
- Mobile accessible
- Big part of the games available
- Most functions available
- Regular restrictions
- Abominable design
- Forced to install an "app"
Best casino apps are hard to find and so you won't find anything in the Lucky Louis Casino either. The online casino does not offer its own app for download, neither for Android nor for iOS users. However, you have the option of visiting the casino via the browser of your mobile phone and registering there. But you won't get any further, at least with an iPhone. Because after registering, the casino forces you to install a kind of pseudo-app on your smartphone, which you can then use to visit the casino. There are some essential functions and a large part of the games available there, but user-friendly and attractive is completely different. My Lucky Louis Casino experiences with the mobile version are not good and I do not recommend that you visit the casino on a mobile device. In addition, the mobile version of the casino is designed to be even more unsightly than the desktop version and there is really no joy in playing here. It looks similar on an Android smartphone.
- Many bonus promotions for existing customers
- Regular tournaments
- Some fancy games on offer
- No sports betting
The range of special games is not particularly abundant despite the large selection of games. There are a few video poker variants and some extraordinary games available to you. If you are looking for really unusual games or a sports betting or lottery area, you will not find it here.
In return, the Lucky Louis Casino is constantly offering new promotions for existing customers. It is really worthwhile to visit the action area at regular intervals so as not to miss any of these offers.
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