JonnyJackpot - experiences & test report 2021

68%
100% until 1.000 € & 100 FS
  • White Hat Gaming online games library
  • Around 100 software providers
  • Web app and native app
100% until 1.000 € & 100 FS
  • Malta licensemga trust license logo control center
  • Fastest payout via Skrill - 1 day
  • Standard verification
  • 24/7 support
  • Free deposits and withdrawals
  • VIP program

How we test providers

Registration We will register with the provider & give you step-by-step instructions!
bonus We activate the bonus & show all conditions!
Customer service We test the customer service with different inquiries & inform you of the service times!
Payments We make real deposits and withdrawals & go through account verification!
our rating system
positive
  • Lots of security
  • Fair bonus terms
  • Outstanding limits
negative
  • Search function with bug
  • Withdrawals can take a long time
  • Player protection settings not easy to find

General information & registration

The smart JonnyJackpot literally invites you to go on “an epic online game journey” with him. That is of course an announcement! The prerequisites for this are with games from NetEnt, Microgaming and other top providers, a license in Malta, the Choice between a native app or a web app, the cooperation with betblocker and a partnership with PayPal are actually very good. PayPal can no longer be used by American players because the payment service withdrew from the American market some time ago - but the cooperation is still a clear sign of security and customer orientation. You can read in the report on my JonnyJackpot experiences whether the very positive first impression is confirmed by a closer examination.

The registration

Game offer

8/10
positive
  • Huge slot selection
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  • -
negative
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The menu item “Games” can be found in the main navigation on the left - and there is indeed a lot going on there. Around 100 providers ensure a selection of games that is well beyond the 1.000 marks. You can sort by game type, such as slots, or by provider. There is also a search function and the Possibility to create favorites.

Slots

Most of the game selection are Real money slot machines. The providers include very big names such as Microgaming, NetEnt, NYX, Play’n Go, Stakealogic (Novomatic) and Merkur. Similar to PayPal, the latter developer can no longer be used by American fans either, the cooperation with him and the fact that corresponding games are no longer displayed for American customers are further clear seriousness features. So you don't get lulled into false hopes in the first place.

JonnyJackpot - experiences & test report 2021

According to my JonnyJackpot experience, the mix of new games and classics is very good. First, I went on a trip to Egypt with Rick Wilde and him Book of Dead (RTP: 96.21 percent). After that, I looked at some brand new games. JonnyJackpot is well positioned here, for example with Reel Keeper from Red Tiger (RTP: 95.72 percent) or Roman Power from Microgaming (96.18 percent). In fact, new games are added almost every month.

You are offered the possibility of a quick deposit, jumping to the account settings and other options while playing. You can see the RTP values ​​and additional game details using the information symbol at the top right.

bonus

8/10
positive
  • 35 times turnover only for bonus money
  • Quite high maximum bet with bonus
  • Lots of free spins
negative
  • Welcome bonus can only be unlocked in slots
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When it comes to bonus offers, JonnyJackpot does not spoil it - there are actually always various deals for beginners and existing players. The JonnyJackpot awaits you first Bonus for new customers with a bonus amount of a maximum of 1.000 euros and 100 free spins on Starburst. The bonus money is issued using a bonus value of 100 percent. That means, you get exactly the amount you transfer on top. For the full bonus amount you have to 1.Deposit € 000. However, the free spins are already available with the minimum deposit.

JonnyJackpot - experiences & test report 2021

To the bonus to unlock, you proceed as follows: Register and make your first deposit. You have to transfer at least 10 euros and click on "Add bonus" for the chosen payment method. Then select "Add" under the welcome bonus that is now displayed and complete the payment.

The bonus money and the Free spins with deposit are for 30 days or. valid for one day. You can bet a maximum of 20% of the bonus amount with the bonus balance - anything above this counts as an irregular game, which means that the deal is revoked. If you with Skrill or NETELLER would like to deposit, the bonus will also be credited. Often these payment methods are no longer available for the bonus activation. In order to be able to withdraw money won with the bonus, you have to wager the amount received 35 times, but not the deposit amount. To free the bonus you can only Slots and Keno to use. However, some titles are completely excluded here as well.

bonusFree spins
offer100% until 1.000 € 100
sales35x bonusImplement 35x
time limit30 days to expiry, otherwise unlimited1 day to play
Max. profit--
Min. Deposit10 €10 €
Variation in salesSlots 100%, rest 0%Slots 100%, rest 0%
Max. mission20% of the bonus-

Seriousness & security

8/10
positive
  • Malta and GB license
  • Trustly with TÜV seal and PayPal for international customers
  • Cooperation with eCOGRA and betblocker
negative
  • Hidden link to limit setting
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Already at the beginning of my JonnyJackpot test I noticed a few things that made it very reliable and safe Online provider speak. The operator even operates under two of the most renowned licenses in Europe - namely under the approval of the Malta Gaming Authority and that of the UK Gambling Commission. Just because of the fact that they are in possession of these, a very serious gaming operation can be assumed here.

In addition, there is one SSL certificate from Amazon. This means that every area of ​​the website is sufficiently encrypted so that you do not have to worry about the security of your data and deposits and withdrawals. The fact that JonnyJackpot works exclusively with renowned payment services is of course also ensured to a large extent that no problems arise with the latter. For American players, Trustly with the American TÜV seal is very interesting, and PayPal is probably the most popular option internationally. Both services do not work together with every provider.

In addition to the COMODO label, the names eCOGRA and betblocker are very positive. eCOGRA takes care of secure processes for online providers and betblocker is software to maintain player safety, with which one can, among other things, completely exclude oneself from game library games. In this regard, JonnyJackpot also offers a link to set limits in the player account under “Play responsibly”. Unfortunately, the link is a bit hidden.

JonnyJackpot is a provider of White Hat Gaming. The operator has a very good reputation. As a result, the various JonnyJackpot sister brands such as Casimba or SpinRider, very popular. All in all, not only are my JonnyJackpot experiences so far extremely positive. A deeper research on the net did not reveal any serious player complaints or any other shortcomings. Just one Problem with a Mastercard withdrawal was put forward in a forum. But that turned out to be positive.

Service & Support

6/10
positive
  • 24/7 chat
  • American support
  • Fast and competent feedback
negative
  • Very rudimentary FAQ
  • No social media
  • No hotline

JonnyJackpot - experiences & test report 2021

JonnyJackpot's customer service is available 24/7. You can contact us via live chat and email, but I definitely recommend chat. During my JonnyJackpot test, all questions were answered via live chat Immediately (the waiting time was no longer than 30 seconds), competently and directly answered. Even somewhat more complex test questions regarding the problems with PayPal and Merkur or. I was sure that they answered me when they were blocked for American players. The support staff also speak German. In addition, the chat can always be called up quickly using a preceding button. There is no hotline. An FAQ is available to clarify quick, standard questions. However, this is very rudimentary.

Contact detailsResponse timeAvailabilityquality
Live chatButton at the bottom left30 seconds24/75/5
e-mailsupport @ jonnyjackpot.com12 hours24/73/5
Hotline----
OthersFAQ--1/5

Deposits & withdrawals

6/10
positive
  • Very high deposit limits and good withdrawal limits
  • Trustly with TÜV seal
  • Free payments
negative
  • No payment of cents
  • Unclear information display in the KYC process
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For my primary deposit at JonnyJackpot, I was given Sofortüberweisung, Trustly, Mastercard, Skrill, NETELLER, Maestro and Rapid Transfer are offered as options. With either method, the money is posted to the account immediately after the transaction is completed. There are generally no charges for topping up an account. You can transfer a minimum of 10 euros.  The daily maximum deposit is enormous 999.999 euros! If that's not for high rollers?!

JonnyJackpot - experiences & test report 2021

Withdrawals are usually made using the same method that you used to deposit. You can transfer a minimum of 10 euros back and as a maximum 5.000 euros per week. Every transfer of winnings requires an examination period of 2 days before it can be initiated at all. After that, it will take another 3 working days until you have the money in your account.

Before the first payout, JonnyJackpot carries out the so-called KYC (Know Your Customer) procedure. Your data will be verified again here. This is particularly due to licensing reasons. To complete the process, you will need to submit a copy of your ID and a utility bill (such as an electricity bill). You can do this very easily via your account under the menu item “My details” and then “Upload documents”.

  • Deposit via Sofortüberweisung, Trustly, Mastercard, Skrill, NETELLER, Maestro and Rapid Transfer - internationally also PayPal
  • Payments with no fees
  • Withdrawal limits: min. 10 euros, max. 5.000 euros per week
  • Deposit limits: min. 10 euros, max. 999.999 euros a day
  • KYC via online upload

My experience with the first deposit and withdrawal

I made my first deposit in the Jonny Jackpot via Skrill - the minimum deposit was 10 euros. Of the Deposit amount of 30 euros was available to me immediately and free of charge for my further steps.

JonnyJackpot - experiences & test report 2021

I would have Welcome bonus want to activate, it would have been easy to do during the deposit. Here I was free to decide for or against the bonus. I chose the latter.

Before I devoted myself to the fun of the game, I first took care of all the formalities: The verification. A tool provided for uploading my documents was available to me in my profile. So far so good. However, I was here from the start incorrectly indicated that my records have already been verified, without ever having carried out an identity check with this online provider - very strange.

JonnyJackpot - experiences & test report 2021

At the Slots Extra Chilli Unfortunately, after 50 spins and a bet of 20 cents per spin, I reduced my credit to only 26.82 euros.

JonnyJackpot - experiences & test report 2021

With this amount I went back to the checkout area to initiate a withdrawal via Skrill. My Skrill credentials were conveniently saved from the deposit so that a quick withdrawal was possible.

But there was still a point deduction, because I could only have smooth euro amounts paid out here. That means that I was only able to withdraw my EUR 26 and not my EUR 26.82.

This is a major negative because I ended up winning the full amount.

After all, my money was available in my Skrill account within just one day.

JonnyJackpot - experiences & test report 2021

My conclusion on the Jonny Jackpot is mixed. I liked the user-friendly approaches in the deposit and withdrawal process, such as the automatically saved payment details and the fast payout. On the other hand, I noticed the documents incorrectly displayed as verified during the identity check and, above all, the inability to have my cents paid out, which I noticed negatively. The latter is absolutely unfriendly to the customer and very questionable. 

VIP & loyalty program

7/10
positive
  • Loyalty program with points
  • Lots of bonuses for existing players
  • Always specials
negative
  • Not particularly rewarding loyalty program
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As a customer of JonnyJackpot, you can benefit from one Loyalty program benefit. The system gives new players up to 500 loyalty points. After that, you will receive a different number of points for every 10 euros you wager in the games, depending on the game. The distribution of points is as follows:

  • Slots - 2 points

To redeem loyalty points, log in, go to "My Account" and click on "Loyalty Points". Per 1.000 loyalty points you get € 5 bonus money to play with. Competitors definitely have more to offer.

JonnyJackpot - experiences & test report 2021

But there is definitely one for that very attractive bonus calendar, who at the time of my JonnyJackpot experience really had a special deal ready every day. Match bonuses, free spins and other offers await you here. There are always specials for certain games or seasonal events.

tip: One Online casino list You can also find an overview of all casinos with us!

Minimum bet & limits

8/10
positive
  • Bet options for every type of player
  • Enormously high limits on deposits
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negative
  • The ratio of maximum deposit, maximum bet and withdrawal limit does not quite match
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The slots at JonnyJackpot already allow cent stakes. The provider is therefore well suited for beginners and average gamers. At some slots, hundreds of euros and more can be invested at once. 

Optics & design

6/10
positive
  • Easy to navigate
  • Discreet, well-designed application
  • Many languages
negative
  • Search function with bug
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At this point, a little difficulty I had with JonnyJackpot: Unfortunately, the game search had a bug. When you clicked on the field, the function appeared, but then disappeared again immediately. So I had to find my favorite games more or less manually, which of course wasn't easy with such a large portfolio. Even using a different browser didn't help. According to the related Addressing the support but I was assured that they would take care of it.

JonnyJackpot - experiences & test report 2021

Otherwise are my usability experience at JonnyJackpot but mostly very good. I didn't have any major problems finding my way around - and even inexperienced players are sure to get to the areas or games they want quickly.

The design is kept simple and serious in subtle blue and green. JonnyJackpot welcomes you in a small animation on the start page and appears here and there elsewhere. More elaborate design features, that could disrupt the flow of the game, but there is no. The website can be used in German, English, Finnish, French, Norwegian and Spanish.

Mobile app

8/10
positive
  • Web app and native app
  • No restrictions to the desktop with web app
  • Good usability
negative
  • iOS app is advertised, but could not be found in the store
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JonnyJackpot is well prepared for mobile gamers. The large buttons and fonts show it on the desktop: The portable JonnyJackpot is sold as a Web app for the browser delivered.

There are also download versions for Android and iOS. However, I couldn't find anything like it in the Apple App Store, only on Google Play. If you want to use the native app, all you have to do is open the Google Play Store on your Android device, enter the name of the provider and the Real money app Download using the corresponding button. The installation then takes place automatically. For the native app, however, you need a Device with Android 7.1 or higher.

JonnyJackpot - experiences & test report 2021

It's good that a particularly broadly compatible web app is available for older or weaker devices like mine. You don't have to fear any restrictions in terms of portfolio. The web app even looks very similar to the desktop version, it is just a little more reduced. So, of course, I found my way around particularly quickly on the move.

More offers

3/10
positive
  • -
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negative
  • No sports betting, poker tournaments, lottery, etc.
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JonnyJackpot is actually a pure online game library. So there is no sports betting or Online lotteries - but larger poker tournaments or similar events do not take place either. Unfortunately, I couldn't make out what else might be hidden in the portfolio, because the search function - as described above - unfortunately had a bug.

Overall rating

68%
JonnyJackpot is one of those providers it is not much negative to say there - and the things that are not ideal can for the most part be neglected. I only found the defective search function and the rather long payout times really unfavorable. Furthermore, if an iOS app is advertised, it should of course also be available in the App Store. The ratio of maximum deposit, maximum bet and withdrawal limit is also not quite right. Here, however, only high rollers are likely to be affected and they are usually already familiar with such conditions. Otherwise, JonnyJackpot scores especially with one enormously extensive and high quality games portfolio, good support and generally a lot of security as well as seriousness. Players of all categories - from beginners to high rollers - can feel in good hands here. And the welcome bonus can also be seen according to my JonnyJackpot experience.

FAQ - Jonny Jackpot

➕ How much bonus money does the JonnyJackpot welcome bonus provide?

You can have a maximum of 1.Collect 000 euros.

❌ Can you pay with PayPal at JonnyJackpot?

no, PayPal is generally no longer an option for American game library fans, because the group has withdrawn from the American market due to the uncertain legal situation. However, JonnyJackpot works with PayPal - international customers can definitely use it.

✅ JonnyJackpot offers an app for download?

A download app is in the program. A variant for Android as well as iOS is being advertised. Alternatively, you can use a functional web app that is compatible with practically any device.

⚠ Are there any negative JonnyJackpot experiences?

By and large, JonnyJackpot is a serious and secure gaming platform. There are no serious negative reports.

What do you think of JonnyJackpot?