Jokerino Casino review - test & rating 2021

36%
4 bonuses up to € 2000
  • Varied slot offer
  • Rather dubious appearance
  • Operates several online casinos
4 bonuses up to € 2000
  • Curacao licensecuracao-logo-small
  • Fastest payout via crypto - under 12 hours
  • Standard verification
  • 24/7 support
  • Free deposits and withdrawals
  • VIP program

How we test providers

Registration We will register with the provider & give you step-by-step instructions!
bonus We activate the bonus & show all conditions!
Customer service We test the customer service with different inquiries & inform you of the service times!
Payments We make real deposits and withdrawals & go through account verification!
our rating system
positive
  • Versatile game selection
  • Good live casino area
  • Live game shows
negative
  • Untrained support
  • Cumbersome payout
  • Inferior license

General information & registration

The Jokerino Casino is a Online casino licensed in Curacao, In which, in addition to slots from various developers, a live casino area and sports betting are available. In the following Jokerino test you can read more about my Jokerino Casino experiences and find out whether it is worth registering at this online casino.

The Jokerino Casino is operated by Stage5 N.V., a company from Curaçao, under the Antillephone license, which is the only one of the four master licenses from Curaçao that can be classified as halfway serious. Since the operator runs a few other online casinos, all of which are generally rated positively by players, turns out also in the Jokerino Casino the first impression despite the Curaçao license positive.

The registration

As a new player, you must first register at Jokerino Casino before you can start playing. Of the The registration process at this online casino is very simple and should therefore only take a few minutes of your time.

 

Game offer

7/10
positive
  • Slots from different providers
  • Good live casino area
  • Overall varied
negative
  • Almost no jackpot slots
  • Number of slots comparatively low
  • -

the The game selection at Jokerino Casino is actually quite varied, in the Online casino comparison but not overly large. You will find a selection of slots from various developers and a live casino area here. There is also a separate sports betting area available in this casino. Overall, most types of players should be satisfied with the selection at Jokerino Casino.

Slots

At Jokerino Casino you have the choice between Slots from a number of providers like Microgaming, NetEnt or Betsoft. The casino itself speaks of more than 1.000 available slots, de facto at the time of Online casino test but only a little less than 700. To what extent the game selection will change in this online casino and whether you will find more slots in Austria or Switzerland, I cannot say. According to the casino, however, these slots are the most popular:

  • Koi Princess from NetEnt with a payout percentage (RTP value) of 96.23%
  • Fa-Fa Twins from Betsoft with an RTP of 95.29%
  • GameArt's Money Farm 2 with a payout ratio of 96%
  • Microgaming's Immortal Romance with an RTP of 96.86%
  • El Torero by Reel Time Gaming with a 94% payout percentage

Reading tips:

Jokerino Casino review - test & rating 2021

If you would like to hunt for a progressive jackpot, the Jokerino Casino is more likely to disappoint you. There is no jackpot slot category of its own and after a long search I got it only one jackpot slot found: Divine Fortune from NetEnt.

Details on the casino's payout ratio cannot be found, which is a shame. After all, most of the slots come from reputable sellers with known payout percentages, so that you can assume that everything is going well here.

Live casino

Of the Live casino-The area in the Jokerino Casino is operated by Evolution Gaming and includes a variety of games. In addition to the absolute casino classics, you will find roulette and Blackjack also some baccarat and sic bo variants, casino poker and a few game shows. These game shows include Lightning Roulette, Side Bet City, the Dream Catcher Wheel, Deal or no Deal, Lightning Dice, Football Studio, and Monopoly.

The stakes are just as varied as the game selection. Much of that Game shows can be played with a stake of less than one euro, while with roulette up to 2.000 euros, with blackjack up to 5.000 euros and in baccarat even up to 10.A stake of EUR 000 per game is possible. Beginners and high rollers should be equally satisfied here. In total, more than 160 tables are available to you in this live casino.

Jokerino Casino review - test & rating 2021

bonus

8/10
positive
  • Bonus for the first four deposits
  • Fair wagering requirements
  • Bonus can also be implemented in the live casino
negative
  • No free spins
  • -
  • -

As in almost all online casinos, you also get one at Jokerino Casino Casino welcome bonus. This Jokerino Casino Bonus relates to the first four deposits in the casino. Your first deposit of 20 euros or more is doubled up to a maximum bonus amount of 500 euros. With the second deposit you can claim a 50% bonus up to a bonus amount of 500 euros. The same applies to the third deposit. The Jokerino bonus is concluded with a 100% bonus for the fourth deposit up to a bonus amount of again 500 euros. So you can distribute up to 1.Receive a 500 euro bonus balance. However, there are no free spins.

Jokerino Casino review - test & rating 2021

It is clear that bonus credit is also subject to certain turnover conditions at Jokerino Casino. You have to meet them so that the bonus balance can be in Online casino real money can be transformed and paid out. In this case you have to wager the amount of your deposit plus bonus at least 35 times on slots, before the bonus becomes payable. You can also use the bonus in the live casino, but stakes pay there only to 20% to fulfill the conditions. The sports betting area of ​​the Jokerino Casino is not permitted for playing with bonus credits. You can also bet a maximum of 5 euros in the game Online casino bonus do not exceed.

bonus
offer4 bonuses up to € 2000
sales35x the sum of the deposit & bonus
time limitN / A
Max. profit-
Min. Deposit20 €
Variation in salesSlots 100%, table games 20%, live casino 20%, video poker 5%, rest 0%
Max. mission5 €

Seriousness & security

1/10
positive
  • -
  • -
  • -
negative
  • Curacao license
  • No security standards
  • No player protection

The basic requirement for registration is that an online casino is reputable and secure. The Jokerino Casino has one Curacao gambling license, Experience has shown that this is a rather bad sign, as most fraudulent online casinos are equipped with such a license. However, the license of the Jokerino Casino is the only one on the Caribbean island that can be described as approximately serious. Nevertheless, caution is generally advised with licenses from Curaçao

In terms of security, the Jokerino Casino can take a SSL logo exhibit.

However, there are significant shortcomings in player protection: this is simply nonexistent. There are logos of well-known contact points on the website, but a link was "forgotten". There are also in the account area or anywhere else within the casino no possibilities for player protection. It is not even possible for you to set a deposit limit, let alone to block yourself for a certain period of time. This is where the Jokerino Casino fails all along the line, making it clear that the operator is only concerned with taking your money.

Service & Support

4/10
positive
  • Live chat available
  • -
  • -
negative
  • No FAQ
  • Bad support
  • No support around the clock

The You can reach customer service of the Jokerino Casino in several ways. For example, you can send your request to info @ jokerino.com send. Alternatively, stand by you daily between 7:00 a.m. and 11:00 p.m a live chat is available in American and English. The staff there are friendly, but absolutely not helpful. Questions are answered either with a counter question or a meaningless link, which is why this form of contacting the support is not recommended per se.

tip: Are you looking for in particular American online casinos? Then read our advice article here!

If you want to talk to someone, you can call casino support. However, since you would have to call a number from Curacao, the costs will most likely be high. So I advise you not to call here.

Overall, my experience with Jokerino has not been good in terms of support. This is not only due to the poorly trained service staff, but also to the fact that there is not even an FAQ available.

Jokerino Casino review - test & rating 2021

DetailsResponse timeAvailablequality
Live chatButton at the bottom right30 seconds
7:00 a.m. to 11:00 p.m
2/5
e-mailinfo @ jokerino.com
24 hours24/73/5
Hotline+5999 562 1555N / AN / AN / A
Others----

Deposits & withdrawals

3/10
positive
  • Sufficient payment methods available
  • Bitcoin as a payment method
  • Deposits from € 10
negative
  • Payouts only from € 50
  • Long processing time for withdrawals
  • Withdrawal limit of 5.€ 000 weekly

In theory, you are in the Jokerino Casino some payment methods to disposal. This includes the e-wallets NETELLER and Skrill, Credit card, Zimpler, Instant bank transfer, Neosurf, paysafecard, ecoPayz, classic bank transfer and bitcoin. The minimum amount for deposits is 10 euros, to claim the welcome bonus you have to deposit at least 20 euros. In practice, however, the two payment methods Sofortüberweisung and ecoPayz did not work in my test.

  • Deposits of at least € 10
  • For bonus at least € 20 deposit
  • Withdrawals from 50 €
  • Payout limit daily 2.000 €

Jokerino Casino review - test & rating 2021

Payouts are always made at Jokerino Casino, if possible, using the method that was also used for the deposit. The minimum amount for payouts is a comparatively high 50 euros. In addition, you can have a maximum of 2.000 euros and no more than 5 per week.Pay out 000 euros. Withdrawals are processed 48 hours after the request, according to the casino.

In order for the casino to pay out at all, you have to be verified. Verification is essential for a withdrawal request. To do this, you have to send the Jokerino Casino a copy of the front and back of your identity card, a current proof of address in the form of a utility bill and proof that you are the owner of the account that was used to deposit.

My experience with the first deposit, bonus activation and withdrawal

My first deposit at Jokerino with the credit card turned out to be very easy. I chose the credit card because ecoPayz and Sofortüberweisung didn't work. First you have to choose your preferred payment method. I opted for a credit card deposit of 30 euros.

Jokerino Casino review - test & rating 2021

I was able to select the corresponding welcome bonus from a drop-down menu during the deposit. The bonus was activated immediately and was available to me immediately after the payment was made. 

Jokerino Casino review - test & rating 2021

For the KYC process I have emailed copies of my credit card, ID and proof of my place of residence to Jokerino support.

To my surprise, I could not see a note about my activated bonus in my account. There is no menu or an overview of active bonuses where you can deactivate a bonus in case of doubt. Because that's exactly what I wanted to do in preparation for my payout. I asked customer service for this and they immediately took care of the deactivation of the bonus for me. Well at least.

But then the next hurdle came up for me. Deposits are possible with lower sums, but withdrawals require one Minimum value of 50 euros. In addition, I was advised that I had to implement my deposit in full at least once and that there had to be at least 50 euros in my account afterwards so that the payout could be made.

The chances of your one Minimum deposit of 20 euros or also my deposit of 30 euros without further ado, are rather bad. However, I was lucky and was able to play up to 57 euros and thus initiate the payout. However, this has been on "pending" for days and I'm still waiting for my money. The customer service alternates between "please wait a little longer" and "unfortunately I have no information about it". 

Jokerino Casino review - test & rating 2021

A very good and user-friendly start is unfortunately overshadowed by large hurdles in the context of the payout. I have a really bad feeling that my money is not coming back. That confirms my overall impression of Jokerino. If something should still change, I'll let you know here. 

VIP & loyalty program

1/10
positive
  • -
  • -
  • -
negative
  • No VIP program available
  • No bonus promotions for existing customers
  • -

That Jokerino Casino does not offer any type of loyalty program at. Existing customers are obviously not valued here, because there are no promotions for them either.

Our alternative reading recommendation: How to use the Online casino best chances of winning achieved.

Minimum bet & limits

5/10
positive
  • Many uses
  • Suitable for beginners and high rollers
  • Good uses in the live casino
negative
  • Weekly withdrawal limit 5.000 €
  • False and misleading terms and conditions
  • -

The selection of slots at Jokerino Casino is not huge, but it is relatively versatile. You stand accordingly numerous possible uses to disposal. You can play many of the slots on offer with just one cent stake per payline. At the same time, you can often bet a hundred euros or more per spin, so that beginners and High rollers can get their money's worth to the same extent. You can also place various bets in the live casino area of ​​the online casino. Most game shows allow you to wager less than one euro. In blackjack, however, there are up to 5.EUR 000 stake per game and at least 2 for roulette.EUR 000 stake possible. The stakes are therefore one of the few areas in which my Jokerino experiences are good.

On the other hand, the casino's withdrawal limit is less good. Accordingly, you cannot do more than 2 a day.Withdraw 000 euros from your casino account. There is also one more weekly limit to maximum payouts totaling 5.000 euros. In the casino's terms and conditions, there is talk of increased withdrawal limits as the VIP level rises. Since there is no VIP program in the casino, this is no longer necessary.

Optics & design

2/10
positive
  • Intelligent search function
  • Easy to handle
  • -
negative
  • Looks extremely cheaply made
  • Completely loveless design without identity
  • Important functions and information are missing

That Jokerino Casino looks like it was put together in a matter of minutes. Everything is missing here. The casino has no charm, is extremely cheap, offers no relevant information and has a very unprofessional logo. In short, the Jokerino Casino is not visually appealing.

On the other hand, due to the extremely simple design, it is not difficult to find your way around here. Also is the search function of the casino intelligent enough to be able to filter by providers, which makes it easier to find specific games. Otherwise, however, there is nothing positive to report. The account area is made simple, but here too there is a lack of information and setting options. 

Jokerino Casino review - test & rating 2021

Mobile app

2/10
positive
  • Mobile available
  • -
  • -
negative
  • No own app
  • Design absolutely not appealing
  • Not enough functions even on the move

One own Online casino app offers the Jokerino Casino for download not at. You can also access the site via the browser of your smartphone or tablet. The presentation of the mobile version of the casino is just as bad as the desktop version. On the smartphone, the casino looks as if it came from the last millennium and one Navigation is difficult due to tiny menu items. The design is just as loveless as in the desktop version and overall, the mobile version is also optically unsuccessful. All functions are available to you that you can also use on the PC, but unfortunately that is not enough. 

Jokerino Casino review - test & rating 2021

More offers

3/10
positive
  • Sports betting area available
  • -
  • -
negative
  • No promotions for existing customers
  • No loyalty program
  • No special or exclusive games

As mentioned at the beginning, there are in the Jokerino Casino its own sports betting area. There are no offers for existing customers or a VIP area. In the sports betting section of the online casino, you will find most of the major leagues of various sports. The sports betting area does not offer many functions either, so that it fits seamlessly into the carelessly tinkered casino. If you like sports betting, play with a provider with a reasonable license who specializes in sports betting and can offer you what you can expect as a tipster.

Jokerino Casino review - test & rating 2021

Overall rating

36%

Despite the passable first impression not much remains good at the end of the Jokerino test. The game selection is good and the live casino area is also impressive, but that is by far not enough to cover up the weaknesses of the casino. Starting with the bad support over the terrible design of the site to the dubious appearance with wrong terms and conditions and the lack of any form of player protection. I can only advise you against registering at this dubious online casino. There are so many good and reputable online casinos that care about the concerns of the players and their well-being that a representative like Jokerino Casino has no right to exist in itself.

Reader rating

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