Casino evaluation criteria - This is how we approach our online casino evaluation!

The newcomers to the virtual gaming scene are always faced with one crucial question: which online casino should I register with?? The web is teeming with pages that seem to provide useful answers. Many of them scratch the description of their casino evaluation criteria or. the specific reports from Online casino test but only on the surface. You don't have to worry about that with our online casino rating - we check where others only suspect! For example, we really play in the course of every review process with Online casino real money and can accordingly provide precise information about deposit and withdrawal times, limits, identification procedures, etc. like no other online casino information portal on the net.

the essentials in brief
By clicking on the linked keyword you jump directly to the corresponding text passage.
  • We check where others only suspect!
  • Our complex ones Casino evaluation criteria are only used by real players in real online casino tests
  • The casino world is changing at breakneck speed - we stay on the ball for you and provide you with current information.
  • Get one here overview the cornerstones of our real online casino rating.
  • We take not mince words - If a provider is dubious, we will uncover it for you and he will be added to our blacklist.

The best providers on the market

1 Drueck Glueck Logo NEW 658x200DrückGlück
  • Serious casino
  • Known for years
  • Huge game selection
Experience report To the casino
2 Nomini Casino
  • Gigantic game selection
  • Serious Bitcoin Casino
  • Lots of classic slots
Experience report To the casino
3 Rabona Casino
  • Part of Tranello Limited
  • Operates many other successful casinos
  • Good slot offer
Experience report To the provider
4 AmunRa Casino
  • Only started in 2020
  • Top serious newcomer
  • Very large slot selection
Experience report To the provider
5 Winners Magic
  • Aspire provider
  • A lot of security and fairness
  • Very extensive VIP program
Experience report To the provider
6 Cadabrus Casino
  • Freshly launched in 2020
  • Three different bonus promotions for new customers
  • High limits and anonymous payments via Bitcoin
Experience report To the provider
7 Temple Nile
  • Part of White Hat Gaming Limited
  • Games from almost 100 providers
  • On the market since 2018
Experience report To the provider
8 Cashimashi
  • Operated by Gammix Ltd.
  • Very extensive FAQ
  • Decent game selection
Experience report To the provider
9 PlayOJO
  • Casino makes a promise of fairness
  • Merkur Games
  • Absolutely no wagering requirements
Experience report To the casino
10 lion casinoLion play
  • Gaming license from Schleswig-Holstein
  • Fair and strong welcome bonus
  • Free deposits and withdrawals
Experience report To the casino
11 Captain Spins
  • Almost 50 game studios
  • Mercury Games
  • Free deposits and withdrawals
Experience report To the casino

What makes our online casino reviews so special?

We offer real Online casino experiences by players for players! Of course, we use similar casino evaluation criteria as other information platforms on the web, but our online casino evaluation does that certain plus in authenticity and initiative. For example, no casino customer service is safe from our testers if the website in question is missing important information for our readers - i.e. you -.

We mercilessly follow up when it comes down to it Security, seriousness, usability and other central factors for an all-round relaxed gaming experience. Some of our competitors also offer subjective experiences, but since we actually evaluate the gaming platforms with a large team of real testers and always try out all the features carefully, we usually have the most satisfied readers.

We not only provide you with extremely detailed reports, but also without exception based on correct data. Of course, there may also be changes in the casinos from time to time. Since we have our online casino rating, however refresh regularly, appropriate points are quickly added.

Online casino evaluation criteria

We are particularly proud of our precise test procedure for payment transactions. In fact, we go through the entire procedure once for every online casino review. That means we don't just register and look, which payment methods are actually offered to our readers - we try these out too. A deposit is always made and played with real money. This gives us more detailed information on the relevant processes than anyone else can offer!

Our most important casino evaluation criteria at a glance:
  • Games and software providers: Quality, number, popularity, timeliness and payout percentages of Slots, Jackpots, live casino games, bingo, scratch cards, etc.
  • Security and reputation: Encryption, license (s), seal of independent organizations, background of the operator, etc.
  • Desktop and mobile casino: Usability, design, different offers or features for mobile and desktop etc.v.m.
  • Payments: Range of deposit and withdrawal methods, reliability, speed, KYC analysis, limits, etc.v.m.
  • Bonus offers: Scope, fairness and conditions of the welcome bonus, VIP program assessment, availability of offers for existing customers, etc.
  • Support: Contact channels, 24/7 availability, reaction speed, friendliness and competence

As soon as a final online casino rating is available, the corresponding values ​​are entered into our extensive database. Among other things, we work with a simple but very meaningful point system. The best online casino reviews are of course always at the top of our rankings. You will receive the most important information in an overview before you can examine a test report more closely, such as here:

Our Testers put a lot of heart and soul into every experience report, because they know how important real and honest reviews are to you. We are also very well aware that casino fans from The USAin particular are very critical - and we are only too happy to actively accept this fact. This is one of the reasons why we set the bar so high in terms of the standards for our tests. Many of our experiences confirm the results of well-known control organizations, such as eCOGRA. However, if we should be of a different opinion in our online casino rating, we will by no means withhold this from you. We test and evaluate where others only suspect - authentically, honestly, reliably and critically! If an online casino does not comply with the rules, it ends up on ours Casino blacklist, which you can see here.

How do you recognize a good online casino?? That's how detailed our online casino rating is!

The criteria for our online casino evaluation are the most extensive that you will currently find on the net. We explain below the central aspects, which you absolutely have to start with every gaming platform you are considering.

The 10 online casino evaluation criteria.de editors in detail

We do not want to withhold our detailed guidelines for online casino evaluation from anyone who would like to know exactly. In each review category, we award a maximum of 10 points, which are then added up. No casino has ever reached the maximum of 100 points. Even with the big players in the industry, there are always some points of criticism. Because our Tests for authenticity and honest opinions, among other things we always address the more difficult issues comprehensively. Because - as mentioned above - we know how important real experiences are for your fun factor and, last but not least, your chances of winning. See below what it means to really test where others only suspect.

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The registration: Even here it can hook with one or the other test

Signing up to a casino should be easy and quick. This is exactly the case with most gaming platforms on the market. Some seem to have this fact as a requirement for one relaxed start to the fun of the game but not having recognized. There are loading errors, sudden language changes, unnecessary and difficult to interpret input fields and other obstacles. In the worst case, you will receive the message after going through a long form, that registration is currently not possible. Under these circumstances, you are of course happy to look around for another casino. However, we always do the test for you.

Games providers who have little data or. Query only the information that is really needed and also provide transparent information on conditions and rules right from the start. Furthermore, you should not be lured into a newsletter trap and ideally, limits are set when you register possible. The double opt-in procedure, i.e. the confirmation of the registration by the player via e-mail or SMS, means a slightly larger expenditure of time, but it is a sign of security and seriousness. Because reputable online casinos, those who do this obviously proceed in accordance with European data protection law.

Since the registration can be an obstacle, but is no longer relevant for the specific use of the casino, there is no point evaluation here.

1. Casino offer: Quality, variety and high profit opportunities are optimal

The gaming portfolio, more precisely the selection of slots and Online casino table games, is the central argument for or against registering in a casino for many players. Accordingly, the consideration of this offer also receives an upstream spot in our tests. Game platforms with a lot of games are of course often ahead of the game here - still More important than the pure mass is clearly the quality. We pay special attention to the software providers and the titles they offer.

Are NetEnt, Microgaming, BetSoft, Play’n GO, Yggdrasil and similar big brands are available, that's very good. If a casino (additionally) with Playtech, Novomatic other Mercury works together, the online casino rating will be even better at this point. There is always cooperation with big names in the industry a sign of Security and seriousness.

Online Casino Evaluation Criteria - Casino

It also depends on the Details at. In other words: some gaming platforms have many games and / or titles from very well-known brands in their range, but these may not have been updated for a long time. In our experience, today's players not only want the classics, they always want them too new casino slots of the big providers enjoy. We also provide you unknown casino slots as best casino games before.

Furthermore are Jackpots still very popular. No wonder, because if you really do well in the progressive games from NetEnt or Microgaming, you can become a millionaire from one moment to the next. Therefore we look if and which one Jackpot slots are available and also evaluate here according to selection and relevance.

Besides, we have those Usability of the games in view. We always test numerous games ourselves and evaluate the loading times, game fluidity, any additional features that may be present within the gaming interface, such as RTP ads or options for quick deposits. No detail, no matter how small, remains hidden from our experienced eyes.

Of course, all of this also applies to the table games and especially to the generally very popular live casino games. A Live casino has now become a good standard on every gaming platform. Corresponding games should convey a particularly real casino feeling. We carefully analyze whether the quality and quantity are right, how much you can ultimately really bet and whether there are any special offers. The following always applies: Roulette, blackjack, baccarat and poker should at best be both computer-based tables as well as be available live. You also want the popular ones, of course Game shows how Monopoly Live or see Dream Catcher.

Distribution of points casino offer
  • 0-3 points: Unattractive portfolio with comparatively little choice, important game types are missing
  • 4-7 points: Good offer, but with some significant weaknesses (for example no jackpots)
  • 8-10 points: Very good and varied program with some outstanding games, such as.B. high jackpots, and with an above-average live selection

2. Bonus offers: Good conditions are more important than high sums

The online casino bonus evaluation is always a complex matter. Quite a few gaming platforms advertise with one Online casino bonus, the high percentages, amounts of money, free spins and even one No deposit bonus promises. However, only very few players check what is really behind it. In order to recognize whether a deal can be advantageously converted into winnings, it is usually not only necessary to read the bonus conditions carefully, but also to carry out a real test.

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The conditions are basically visible to everyone, but the viewing can be complex and the legal language used is not for everyone. Should it no transparent bonus rules we recommend avoiding the deal and often the entire casino. Conditions that are only available in English are also not advantageous - especially with new casinos, however, it may be that there is simply no translation available.

the central questions regarding the bonus conditions are always: What are the wagering requirements? Can the deal only be unlocked with certain games? Are there certain wagering limits with the bonus or maybe other important restrictions? If the sales factor is high and the duration is short, the bonus is likely to be difficult to play through and is therefore not recommended. On the other hand, offers with high percentages, reasonable bonus credits and the simplest possible wagering requirements, which can also be met in many games, are easy to play.

tip: Here to the guide "Casino bonus low wagering requirements".

Now we come to the test:

Of course, you cannot do the test yourself. Because once you've accepted a bonus, you either play it or you don't. In fact, sometimes even when playing with the bonus, circumstances arise under which you would not actually have taken advantage of the deal. The handing over of the bonus money can be delayed or the winnings achieved can only be transferred to real money in a complicated manner after free spins. Sometimes there are also special ones Exit rules, under which you do not have to fully meet the wagering requirements, and still benefit. How and whether this works, you can sometimes not fully grasp beforehand. Casinos with no wagering requirements are of course in great demand.

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We always deposit real money and test the new customer bonus for you at every casino in all details. This gives you information that no one else on the web offers. Often times, facts come to light in our online casino reviews that not even the customer service of the respective platform knows exactly.

Next to the Casino welcome bonus we also focus on the other deals. The gaming platforms, which always provide existing customers with attractive offers, are of course well ahead in this regard.

You will then always find the exact information clearly and comparable in our table:

bonusFree spins
offerWhat does the casino offer you for your deposit / registration?What does the casino offer you for your deposit / registration?
salesHow often do bonus money & deposit have to be wagered?How often do winnings from free spins have to be wagered?
time limitHow much time do you have to implement?How much time do you have to implement?
Max. profitHow much can you max. to win?How much can you max. to win?
Min. depositFrom how many euros do you activate the bonus?From how much do you activate the free spins?
Variation in salesWhich types of games count towards fulfilling the bonus?Of course, only slots count here
Max. missionHow high can the stake be??How high can the stake be??
Distribution of points for bonus offers
  • 0-3 points: No bonus for new customers and at the same time weak in terms of existing customer campaigns
  • 4-7 points: Bonus with a small sum or unfavorable free play conditions available, isolated deals for existing customers
  • 8-10 points: Attractive, customer-friendly bonus portfolio and regular deals for existing players

3. Seriousness & security: The most important factors under the casino evaluation criteria

Security and seriousness are actually extremely important points in any evaluation of online casinos. Because even the best games portfolio and the most promising deals are of no use if, for example, you ultimately lose money due to insufficient encryption or are deliberately ripped off by the operator of the gaming platform.

In order to be able to rule out these and other unsightly facts, we consider specific security and reliability features. So should every casino have an official license - preferably in Europe (Germany, Malta, Gibraltar) - and SSL-secured be. We also look for seals of approval from independent organizations such as IBAS and eCogra.

It is also an advantage if you can easily make settings for limits, self-exclusion and other requirements for adequate gambling addiction prevention. Working with appropriate Watchdogs like Gamblers Anonymous or BeGambleAware, is mandatory for licensed casinos.

We also take a close look at the business activities of the respective operator. We know the big brands very well through our many years of experience and can draw important conclusions for the tests from them. If, for example, many other gaming platforms of a company have already been rated positively, the brand is traded on the stock exchange and / or the operator maybe supports a good cause, sponsors, etc., you usually have to worry less about security and seriousness than about unknown online casinos.

Distribution of points seriousness & security
  • 0-3 points: Insecure casino, no license, hardly any information about the operator
  • 4-7 points: Licensed gaming platform with smaller question marks
  • 8-10 points: EU license and seal of approval from independent testing organizations available, well-known operating company in the background, top in data and player protection

4th. Service & Support: Contact options, availability and competence

The quality of the customer service also often says a lot about the security and seriousness of a casino. The contact options and the availability of employees at questionable casinos are often limited. The fair and customer-oriented operating gaming platforms, on the other hand, offer at best 24/7 support via live chat, telephone and email, The response times are short and the skills and friendliness are high. If a casino platform is offered in German, American customer service should of course also be available.

In addition, more and more players want question-and-answer pages, so-called FAQs, for quick problem solving - and accounts in social networks are meanwhile not insignificant service and besides Seriousness factors. If a casino is active on Facebook, for example, players will receive important information there (at best) promptly and can also communicate directly with support via the channel. In addition, on such social media, casino customers have the opportunity to complain very publicly in the event of serious problems. That is why dubious game providers like to do without social media accounts, but this does not mean that every online casino that is not on Facebook, Instagram and Co. is active, works dubiously.

In our table you can see the most important information summarized at a glance:

DetailsResponse timeAvailable
Live chatThere is a live chat? Where is the button hidden??How long are you waiting for the connection?From when to when the live chat is available?
e-mailWhat is the support email address??How long do you wait for the reply email?From when to when is the e-mail support available?
HotlineUnder which telephone number can you reach the support?How long are you waiting on hold?The hotline can be reached from when to when?
OthersAre there other contact channels or information platforms such as an FAQ??
Distribution of points for service & support
  • 0-3 points: Poorly accessible customer service, no support in German, inadequate answering of inquiries
  • 4-7 points: Sufficient support, but with weak points in quality or accessibility
  • 8-10 points: Very good to outstanding performance, friendly, knowledgeable, German-speaking and fast

5. Deposits & withdrawals: In our online casino review, we play with real money

The love of money is of course a very central aspect of gambling in an online casino. We know how important fluid, fair processes are in this regard and therefore lead in ours Tests actual deposits, play the welcome bonus and take withdrawals before. Because a lot can be promised from the casino side, but it is not uncommon for the reality to be different, especially when it comes to finances. Our test of deposit and withdrawal is in fact unique on the net.

Corresponding transactions must be adequately secured at the base. However, this is not only guaranteed by the casino, but depends primarily on the payment service providers. Good online casinos therefore only cooperate with well-known services that guarantee security for the customers' money. A wide selection of options is also advantageous, because the preferences of the players are of course diverse. Some prefer e-wallets, such as Skrill or NETELLER, but others prefer to transfer with credit cards or with one Online casino Klarna invoice.

Reading recommendation: Is there a Online casino on account?

For practically all casino fans, the payment times and any fees are extremely important. In real life, we take a close look at how long a deposit and a withdrawal really take minimal and whether there are any additional costs. We are not satisfied with the written information for any online casino review.

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That too KYC procedure, in the course of which you have to verify your identity and that is due for almost every gaming platform before the first payout, does not remain unlit with us. Because sometimes it is unnecessarily complex and sometimes far too extensive information is requested.

Online Casino Evaluation Criteria - Payments

Our unique selling point is certainly the fact, that we take money into our own hands and deposit real money at every online casino. In the best case scenario, we will then also be able to pay this off again. Unfortunately, that doesn't always work. You can then read with us what this can be and what pitfalls you may be faced with.

Distribution of points for deposits & withdrawals
  • 0-3 points: Few payment options, fees, very slow payouts
  • 4-7 points: decent portfolio of payment options, good times, no or only a few fees, some weak points
  • 8-10 points: Very customer-friendly transaction options, fast, fee-free and problem-free payouts

6th. VIP & loyalty program: The plus in bonuses can increase the joy of playing even more

For casinos, offering a VIP or loyalty program is a good opportunity to keep customers happy and encourage them to play regularly: there is no doubt about this self-interest. Corresponding offers should also give the players real advantages. If the conditions are obviously bad and / or opaque, which may only benefit the operator himself when you climb the ladder to VIP, you will find out all the important details from us.

De facto has every type of loyalty system, i.e. classic approaches or. level-based programs or shop variants, their specific advantages and disadvantages. It is always important that you do not miss out. Exactly then can a VIP program with goodies such as exclusive bonuses, gifts or faster transactions, lots of additional fun bring.

Distribution of points VIP & loyalty program
  • 0-3 points: No loyalty system and no other bonus offers for existing customers
  • 4-7 points: VIP program with weaknesses
  • 8-10 points: Attractive level VIP system or shop program with an all-round customer-friendly focus

7th. Minimum bet & limits: Customer friendliness is also the key here

We also test with real money when it comes to minimum stakes and limits. Of course, the betting options ultimately depend on the games, but it should always a good mix for all types of casino fans are present. Beginners and average gamers prefer to bet lower sums, while high rollers sometimes have to be able to play hundreds or thousands of euros. We give you a corresponding overview based on our casino evaluation criteria.

It remains to be mentioned: We don't play that Maximum bet, because this can be well beyond the ten thousand mark in the live casino. Without a real deposit there is access to such tables and thus the Insight into the limits however, often not possible at all. So here we also offer insights that you won't get anywhere else.

In addition, virtually every casino has specific daily, weekly or monthly withdrawal limits. Knowing this is very important because if you exceed it, it is not uncommon for sensitive fees to lurk. Of course, we always provide you with all the important information in this regard.

Distribution of points, minimum stake & limits
  • 0-3 points: Limited usage options and many limitations
  • 4-7 points: Decent range of possible uses, largely flexible payouts
  • 8-10 points: The right range of use for every type of player, no or only a few limits

8th. Optics & Design: Above all, the user friendliness has to be right in the online casino rating

The visual presentation itself can of course only be assessed objectively with difficulty. Whether a casino is beautiful or ugly is often in the eye of the beholder. Nevertheless, there are some general advantages and disadvantages to consider. For example, an overall dark casino design is ideal for players who like to bet in the evening. Bright game platforms, on the other hand, are more suitable for daytime gamers. other clear structures as well as easy-to-understand menus and other buttons or. Features have an immense effect on the joy of playing the end. For example, if you generally need a long time to find what you are looking for in a casino due to a nested structure and confused menu navigation, you will quickly become frustrated and prefer to play elsewhere. You can always read with us which game platforms are attractive and, above all, offer good usability.

Distribution of points for optics & design
  • 0-3 points: Confusing website, not in German, no clear user guidance
  • 4-7 points: appearance mixed, functionality given
  • 8-10 points: Attractive design, in German, menu navigation self-explanatory, all-round user-friendly

9. Mobile app: Compatibility with smartphones and tablets is a must today

For some years now, online casinos have been used primarily on the move. It doesn't always have to be on the go, of course you can also sit comfortably at home on the sofa using your mobile phone or tablet - if that Casino app of the casino of your choice is consistent. There are basically two options, both of which have their advantages and disadvantages. So can Download apps, for example, can sometimes also be used without an internet connection or with very low bandwidths, and web apps that work via a browser are particularly broadly compatible - often even to old devices.

It is always important that players are offered good usability in the portable version and that there are no compromises with regard to the Games offer respectively. the specific casino features must do. The registration and the deposit as well as the payout must be possible without any problems on the go, there should be a live casino and, if necessary, jackpots on the desktop. Furthermore, the support must not be restricted and you should - a very important criterion for an online casino rating for mobile gaming - from the same security and safety standards Seriousness factors benefit like on a PC or Mac.

Distribution of points mobile app
  • 0-3 points: No mobile offer or only an outdated WAP version
  • 4-7 points: Mobile use possible, but with weak points in terms of equipment or compatibility
  • 8-10 points: Good app (download or web app), smooth usability via smartphone or tablet in all areas of the desktop version

10. Other offers: Online casinos deliver more than slots and table games at best

In fact, not only is the number of multi-provider casinos growing steadily, i.e. platforms that work with a large number of game developers, but also that of providers of very different types of gambling. There are now quite a few casinos that do too Sports betting, live betting, virtual sports and / or other betting options have in the program or. conversely, betting providers with a casino. Of course, other offers are almost always an advantage, because this increases the playing possibilities, which means more variety and, at best, increased fun. Sometimes, however, the additional options are more poorly than properly implemented because they do not affect the operator's core competency. Corresponding relationships or. We always explain the pros and cons in our online casino reviews very precisely.

Distribution of points other offers
  • 0-3 points: No additional offers
  • 4-7 points: Sports betting or other offers available, but only partially competitive
  • 8-10 points: Large sports betting, live betting and virtual sports selection and possibly other offers

What to think of the sports betting providers' casinos?

Almost every sports betting provider also has an online casino in the side area. The question is: is it with the Sports betting casinos all around safe, appealing virtual game libraries or just one "Cheap copy"? We would like to break a lance for the bookmakers at this point.

We can unreservedly recommend gaming in the bookies' casinos. The games portfolio hardly differs from the specialist providers. In our experience, the majority of sports betting providers rely on software from Microgaming and NetEnt. In practice, this means that you can earn the same high profits at the bookmaker as in a classic online casino. Often the well-known network jackpots can also be played at the betting provider. At least as important, however, is that as a rule the same high security standards as apply in the sports betting areas. Incidentally, we of course use the same casino evaluation criteria in a test here as elsewhere.

Conclusion: Trust our online casino rating and save your nerves and work

Finding the right online casino is not infrequently a difficult undertaking, especially due to the immense selection of providers that is now available. Of course, you cannot try out all providers yourself to see whether the portfolio actually fits in all details. We are happy to help you with this. Our team of experienced authors works practically 24/7 to create the frenzied developments in the casino market Keep up. As we have shown, among other things, there are constantly new factors to be taken into account that will (in the future) have a strong influence on the quality of a casino.

The one that will be of particular interest in this regard Legal realignment in The USA2021. However, there are already countless casino evaluation criteria to consider. We have these fully in view for you and offer them in our tests far more than standard considerations! However, it is always worthwhile to be able to judge badly and well yourself. With the help of the tips listed above, this should no longer cause you problems in the future.

Believe us when we tell you that we are happy to take on the gray hair and nerve-wracking hours in the customer service live chat for you. Because only in this way can we really tell you who means well with you. In our editorial team, we only play with one provider, when one of our editors has put it through its paces and gives it his thumbs up. You can always decide for yourself, but we wouldn't play anymore without first reading the review.

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